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Post by whiskeybrewer on Aug 12, 2019 12:15:25 GMT
Today’s non-purchase: Tomorrow People - Trigonometry. This is the only one of that range that I am missing. I’ve only seen it listed on eBay a couple of times and missed out. Helpfully the eBay app decided not to alert me to a listing that was added last night. Still sent me an email last night though which I saw a few moments ago by which time it was too late. The search continues... That really sucks. Hope you get it someday soon
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Post by Whovitt on Aug 12, 2019 12:22:35 GMT
Looks like I was one of the fast people on the action figures. I just got an e-mail saying they've shipped
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Post by mark687 on Aug 12, 2019 12:51:55 GMT
Looks like I was one of the fast people on the action figures. I just got an e-mail saying they've shipped Nice one
Regards
mark687
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Deleted
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Post by Deleted on Aug 12, 2019 19:00:32 GMT
Indulged my childhood nostalgia vein with Space 1999 - Breakaway (Limited Edition) courtesy of the Gerry Anderson Store. Tip of the hat to Davy for pointing the website out in the first place.
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Post by tuigirl on Aug 12, 2019 19:05:34 GMT
Just saw that a physical copy of Dark Eyes was going for 20Euroes on Amazon. I caved in. Yes, I own all of these box sets as downloads on several hard drives, but somehow I have a special relation to that one since it started my addiction to BF. I do not have the space or the money to get all the physical sets, but this one will go on display. And I hope one day I might even get it signed by someone who was involved, to make it even more special. I know. I am just a hoarder at heart.
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Post by barnabaslives on Aug 16, 2019 2:51:33 GMT
Pre-ordered Companion Chronicles - First Doctor Vol 3.
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Post by Whovitt on Aug 16, 2019 11:50:55 GMT
I just placed my first order with Paypal and the downloads aren't available in my account. Does that mean the payment hasn't gone through? Is there usually a short delay with Paypal payments and download access?
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Deleted
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Post by Deleted on Aug 16, 2019 12:12:31 GMT
I just placed my first order with Paypal and the downloads aren't available in my account. Does that mean the payment hasn't gone through? Is there usually a short delay with Paypal payments and download access? Not normally a delay in processing via PayPal, so you might (if you haven't already) want to log in and check if a transaction has gone through. If it's your first order via them there may have been a delay in processing on PayPal's end while they verify things (they recently delayed a payment made to me by 24 hours simply because I changed my email and had to verify it).
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Post by Whovitt on Aug 16, 2019 12:16:13 GMT
I just placed my first order with Paypal and the downloads aren't available in my account. Does that mean the payment hasn't gone through? Is there usually a short delay with Paypal payments and download access? Not normally a delay in processing via PayPal, so you might (if you haven't already) want to log in and check if a transaction has gone through. If it's your first order via them there may have been a delay in processing on PayPal's end while they verify things (they recently delayed a payment made to me by 24 hours simply because I changed my email and had to verify it). I've check in the PayPal site and it says the payment's gone through (I've even got a debit on my card statement), but still no order recognition email from BF. I'm not sure what's happening, but I'll be annoyed if it means I miss out on some of my sale purchases.
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Post by mark687 on Aug 16, 2019 12:19:49 GMT
Not normally a delay in processing via PayPal, so you might (if you haven't already) want to log in and check if a transaction has gone through. If it's your first order via them there may have been a delay in processing on PayPal's end while they verify things (they recently delayed a payment made to me by 24 hours simply because I changed my email and had to verify it). I've check in the PayPal site and it says the payment's gone through (I've even got a debit on my card statement), but still no order recognition email from BF. I'm not sure what's happening, but I'll be annoyed if it means I miss out on some of my sale purchases. Have you tried Refreshing your BF Account?
Regards
mark687
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Post by Whovitt on Aug 16, 2019 12:23:09 GMT
I've check in the PayPal site and it says the payment's gone through (I've even got a debit on my card statement), but still no order recognition email from BF. I'm not sure what's happening, but I'll be annoyed if it means I miss out on some of my sale purchases. Have you tried Refreshing your BF Account?
Regards
mark687
Yep, nothing there. Like I said, I don't even have an email saying I've made an order.
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Post by mark687 on Aug 16, 2019 12:33:32 GMT
Have you tried Refreshing your BF Account?
Regards
mark687
Yep, nothing there. Like I said, I don't even have an email saying I've made an order. Have you tried the product page for one of the Purchases to see if you have "You Ordered this item" Banner on it
Otherwise E-mail Sales or get a refund of the transaction through PayPal
Regards
mark687
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Post by Whovitt on Aug 16, 2019 12:40:44 GMT
Yep, nothing there. Like I said, I don't even have an email saying I've made an order. Have you tried the product page for one of the Purchases to see if you have "You Ordered this item" Banner on it
Otherwise E-mail Sales or get a refund of the transaction through PayPal
Regards
mark687
The "You Ordered this Item" banner isn't there The order is listed listed in my account though... I might try e-mailing sales and see if I can get a reply today. If not, I don't really know what to do...
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Post by mark687 on Aug 16, 2019 12:46:08 GMT
Have you tried the product page for one of the Purchases to see if you have "You Ordered this item" Banner on it
Otherwise E-mail Sales or get a refund of the transaction through PayPal
Regards
mark687
The "You Ordered this Item" banner isn't there The order is listed listed in my account though... I might try e-mailing sales and see if I can get a reply today. If not, I don't really know what to do... Take a Screenshot of the Order View and attach it to the E-mail to Sales cause at least then they'll honour the transaction
And maybe not use PayPal for BF Stuff
Regards
mark687
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Post by Whovitt on Aug 16, 2019 12:49:32 GMT
The "You Ordered this Item" banner isn't there The order is listed listed in my account though... I might try e-mailing sales and see if I can get a reply today. If not, I don't really know what to do... Take a Screenshot of the Order View and attach it to the E-mail to Sales cause at least then they'll honour the transaction
Regards
mark687
But if any of the items I've order go OOP before they've processed my order, I could still miss out. I shouldn't have used PayPal, I never have before. I didn't have my credit card to hand though, so I thought PayPal would be easier. Guess I was wrong... EDIT: Heck, I'm not even getting the auto-response from the sales e-mail address. Maybe it's karma - I got in on the action figures, so I miss out on the clearance sale
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Post by Whovitt on Aug 16, 2019 14:17:44 GMT
Take a Screenshot of the Order View and attach it to the E-mail to Sales cause at least then they'll honour the transaction
Regards
mark687
But if any of the items I've order go OOP before they've processed my order, I could still miss out. I shouldn't have used PayPal, I never have before. I didn't have my credit card to hand though, so I thought PayPal would be easier. Guess I was wrong... EDIT: Heck, I'm not even getting the auto-response from the sales e-mail address. Maybe it's karma - I got in on the action figures, so I miss out on the clearance sale I've finally got the confirmation e-mail (it only took over two hours). I hope I still get all the items I'd ordered, as some of them have since gone OOP. All of the relevant downloads are now in my account except for one, though. I ordered the special edition of Frankenstein, yet the download hasn't appeared in my account. I think I read somewhere that someone else had this difficulty before, but I'm not sure. Would there be any reason why I wouldn't get a download of it? EDIT: Actually, I'm also missing the download for Vienna: Series 3. Not quite sure why I'm missing that either. Sorry, it is there, it just thinks I've downloaded it before... Can't see how
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Post by mark687 on Aug 16, 2019 14:38:38 GMT
But if any of the items I've order go OOP before they've processed my order, I could still miss out. I shouldn't have used PayPal, I never have before. I didn't have my credit card to hand though, so I thought PayPal would be easier. Guess I was wrong... EDIT: Heck, I'm not even getting the auto-response from the sales e-mail address. Maybe it's karma - I got in on the action figures, so I miss out on the clearance sale I've finally got the confirmation e-mail (it only took over two hours). I hope I still get all the items I'd ordered, as some of them have since gone OOP. All of the relevant downloads are now in my account except for one, though. I ordered the special edition of Frankenstein, yet the download hasn't appeared in my account. I think I read somewhere that someone else had this difficulty before, but I'm not sure. Would there be any reason why I wouldn't get a download of it? EDIT: Actually, I'm also missing the download for Vienna: Series 3. Not quite sure why I'm missing that either. Sorry, it is there, it just thinks I've downloaded it before... Can't see how Frankenstein Special Edition is CD Only (I Don't why BF don't make that clearer)
THIS CD EDITION INCLUDES TWO EXCLUSIVE ART CARDS SIGNED BY ARTHUR DARVILL AND NICHOLAS BRIGGS. THESE ARE NOT AVAILABLE WITH DOWNLOAD PURCHASES. CUSTOMERS WISHING TO BUY THIS RELEASE AS A DOWNLOAD SHOULD VISIT THE RELEASE PAGE FOR THE STANDARD VERSION.
Seriously it is a badly structed Description
Regards
mark687
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Post by Whovitt on Aug 16, 2019 14:58:36 GMT
I've finally got the confirmation e-mail (it only took over two hours). I hope I still get all the items I'd ordered, as some of them have since gone OOP. All of the relevant downloads are now in my account except for one, though. I ordered the special edition of Frankenstein, yet the download hasn't appeared in my account. I think I read somewhere that someone else had this difficulty before, but I'm not sure. Would there be any reason why I wouldn't get a download of it? EDIT: Actually, I'm also missing the download for Vienna: Series 3. Not quite sure why I'm missing that either. Sorry, it is there, it just thinks I've downloaded it before... Can't see how Frankenstein Special Edition is CD Only (I Don't why BF don't make that clearer)
THIS CD EDITION INCLUDES TWO EXCLUSIVE ART CARDS SIGNED BY ARTHUR DARVILL AND NICHOLAS BRIGGS. THESE ARE NOT AVAILABLE WITH DOWNLOAD PURCHASES. CUSTOMERS WISHING TO BUY THIS RELEASE AS A DOWNLOAD SHOULD VISIT THE RELEASE PAGE FOR THE STANDARD VERSION.
Seriously it is a badly structed Description
Regards
mark687
Ah, thank you Oh well, if I'm desperate for the download I suppose I could always pick it up later
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Post by barnabaslives on Aug 16, 2019 15:05:42 GMT
I've always paid for Big Finish with PayPal and never had any real problems. On very rare occasions I've had to refresh the page, but normally my purchases show up in my account immediately.
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Post by Whovitt on Aug 16, 2019 15:27:49 GMT
I suppose I should say what I actually purchased, eh Vienna: Series 2 & 3Frankenstein: Special EditionAnd the complete list of Bernice Summerfield books in the offers: The Doomsday Manuscript, The Gods of the Underworld, Collected Works, Secret Histories, Adorable Illusion, Life During Wartime, Old Friends, The Two Jasons, Nobody's Children, Missing Adventures, The Vampire Curse, Present Danger, and Filthy Lucre. I was hoping to pick up Vienna: Series 1, but that's unfortunately already gone. I'll have to try to pick it and The Memory Box up on the secondhand market
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