Deleted
Deleted Member
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Post by Deleted on Sept 2, 2018 21:58:32 GMT
Big Finish App kept freezing on iOS 11.4.1, deleted it and reinstalled, exact same problem. I've deleted the app until stability returns.
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Post by silverednickle on Sept 11, 2018 17:48:42 GMT
I give Big Finish so much credit for the smartphone app. It's certainly a bit easier to directly download audios on there rather than to my computer and over to phone. Plus, you can see the artwork and the descriptions. My only issue is that I've noticed I sometimes have issues downloading things. I'll set it up on load near the wifi box, but when it finishes downloading, it won't show up or say there was an error. Downloading seems a bit better if I keep my phone from going to sleep, but that can get a little tedious clicking on the screen, but not clicking a link, every thirty seconds. Does anyone have any tips for making a great app the perfect app?
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Tony Jones
Chancellery Guard
Professor Chronotis
Still rockin' along!
Likes: 2,132
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Post by Tony Jones on Sept 11, 2018 18:06:42 GMT
I think it has to unzip the content once it's downloaded, so there's often a pause - maybe that's to do with the problem?
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Post by Zagreus on Sept 11, 2018 19:21:07 GMT
if you're on wifi, it's best to keep the screen up so that the connection doesn't get interrupted by the phone going to sleep. On 4G I can download uninterrupted regardless of the phone's state. At least that's my experience
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Post by Ela on Sept 12, 2018 19:24:00 GMT
I give Big Finish so much credit for the smartphone app. It's certainly a bit easier to directly download audios on there rather than to my computer and over to phone. Plus, you can see the artwork and the descriptions. My only issue is that I've noticed I sometimes have issues downloading things. I'll set it up on load near the wifi box, but when it finishes downloading, it won't show up or say there was an error. Downloading seems a bit better if I keep my phone from going to sleep, but that can get a little tedious clicking on the screen, but not clicking a link, every thirty seconds. Does anyone have any tips for making a great app the perfect app? There's a Big Finish app thread elsewhere on the forum that the app developer pays attention to and responds to when folks have questions or problems. I'm going to merge this thread with that one.
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Post by hackmodford on Sept 17, 2018 13:41:37 GMT
Regarding download issues: I do know that on, iOS only, if a download completes while the app is in the background, it only gets a few seconds to unzip the files. If it runs out of time the download fails. I would like to make a clever fix for this but haven’t gotten the go ahead from Big Finish.
If you keep the app running while a download completes it will have less problems. Also, the older the device the more likely this issue will occur because it’s processor will be slower.
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Tony Jones
Chancellery Guard
Professor Chronotis
Still rockin' along!
Likes: 2,132
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Post by Tony Jones on Sept 17, 2018 14:06:44 GMT
I’ll be uograding to iOS 12 later - I’ll let you know if I get any problems
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Tony Jones
Chancellery Guard
Professor Chronotis
Still rockin' along!
Likes: 2,132
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Post by Tony Jones on Sept 18, 2018 14:09:00 GMT
If anyone's interested this still seems to work fine on iOS 12. I've played back and downloaded with no problems on my iPad
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Deleted
Deleted Member
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Post by Deleted on Sept 18, 2018 17:46:39 GMT
If anyone's interested this still seems to work fine on iOS 12. That's nice to know. Although it's a bit early for me to chance iOS 12... I like to see what the teething troubles are first!
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Post by fingersmash on Sept 24, 2018 3:42:20 GMT
So what are the chances we'll get a playlist function on the app? I go on the occasional road trip and I'd love to not have to worry about having to go to the next episode of a series while on the road.
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Post by Ela on Nov 15, 2018 23:02:48 GMT
So what are the chances we'll get a playlist function on the app? I go on the occasional road trip and I'd love to not have to worry about having to go to the next episode of a series while on the road. That would be nice. I wonder how hard an adaptation like that would be?
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Post by mark687 on Nov 22, 2018 17:17:51 GMT
Regards
mark687
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Post by tuigirl on Feb 27, 2019 12:40:35 GMT
Uhm... this might come as a stupid question. I have the BF app installed on my Ipad. I can not for the life of me find out how to delete purchases from the device (previously downloaded and finished listening). I tried all buttons and diverse swipe movements.
Anyone using the app and knows how to do it? Help would be appreciated. Please keep in mind I am new to the world of Ipad...
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Post by sherlock on Feb 27, 2019 12:53:24 GMT
Place your finger over the release in the purchases section and swipe left. Should reveal a big delete button.
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Post by tuigirl on Feb 27, 2019 12:57:08 GMT
Awesome, that did it! Thanks a lot! No idea how I did not figure this out while trying for 20mins myself... duh. Well, you learn something new every day!
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ljwilson
Chancellery Guard
It's tangerine....not orange
Likes: 5,061
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Post by ljwilson on Feb 27, 2019 13:01:15 GMT
Or just hold on a release on the Device and it will ask if you want to delete
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Post by muckypup on Feb 28, 2019 10:05:36 GMT
Or call up your friendly neighboorhood cyberman............he can delete.......
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Post by tuigirl on Feb 28, 2019 20:07:55 GMT
Or call up your friendly neighboorhood cyberman............he can delete....... Sadly I m afraid that the Cybermen won't bother assimilating my remote village until the very end...
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Post by Ela on Mar 3, 2019 4:11:57 GMT
There's a thread that the app developer responds to, if you have a problem in the future. linkEdit: Merging this thread with the one linked above.
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ljwilson
Chancellery Guard
It's tangerine....not orange
Likes: 5,061
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Post by ljwilson on Mar 3, 2019 8:54:06 GMT
hackmodford , any idea if we will be able to download individual stories of a boxset in the future rather than having to do the whole thing?
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