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Post by aussiedoctorwhofan on Nov 15, 2023 11:27:28 GMT
BF are only shipping this via courier even in the UK where it's £15 postage, about $29 Aus. So £60 all in to buy direct, $120ish. Them's the breaks of special delivery via courier, especially Australia which has the most exorbitant import and export fees I've dealt with. Oh yes: one of our billionaires complained because people were buying stuff off the internet instead of from his ridiculously overpriced shops so the the former government (to whom he was a massive donor) reduced the import tax limit from $1000 to nothing, with the result that we have to pay imports on everything we buy from overseas. Perfectly worded.. !
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Post by Deleted on Nov 15, 2023 11:29:08 GMT
BF are only shipping this via courier even in the UK where it's £15 postage, about $29 Aus. So £60 all in to buy direct, $120ish. Them's the breaks of special delivery via courier, especially Australia which has the most exorbitant import and export fees I've dealt with. Oh yes: one of our billionaires complained because people were buying stuff off the internet instead of from his ridiculously overpriced shops so the the former government (to whom he was a massive donor) reduced the import tax limit from $1000 to nothing, with the result that we have to pay imports on everything we buy from overseas. And it certainly doesn't seem to have made the Aus service any better. If I order from Umbrella, ViaVision or Imprint...it's 6 weeks before I even think about checking where it's got to. I know the reverse is true from people importing DW blurays too. One YTer friend of mine got his S20 last week...only 7 weeks to get that one!
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Post by aussiedoctorwhofan on Nov 15, 2023 11:30:07 GMT
Oh yes: one of our billionaires complained because people were buying stuff off the internet instead of from his ridiculously overpriced shops so the the former government (to whom he was a massive donor) reduced the import tax limit from $1000 to nothing, with the result that we have to pay imports on everything we buy from overseas. And it certainly doesn't seem to have made the Aus service any better. If I order from Umbrella, ViaVision or Imprint...it's 6 weeks before I even think about checking where it's got to. I know the reverse is true from people importing DW blurays too. One YTer friend of mine got his S20 last week...only 7 weeks to get that one! Season 20 doesn't get it's Aust release till Feb '24.
It's all messed up ;(
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Post by Deleted on Nov 15, 2023 11:36:13 GMT
And it certainly doesn't seem to have made the Aus service any better. If I order from Umbrella, ViaVision or Imprint...it's 6 weeks before I even think about checking where it's got to. I know the reverse is true from people importing DW blurays too. One YTer friend of mine got his S20 last week...only 7 weeks to get that one! Season 20 doesn't get it's Aust release till Feb '24.
It's all messed up ;(
Why do you think he imported? (apart from the packaging changes in Aus..)
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Post by mark687 on Nov 15, 2023 12:15:48 GMT
Release Delayed
Regards
mark687
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Post by shallacatop on Nov 15, 2023 13:01:05 GMT
Piss poor of them to announce it hours after the usual news article would’ve been published. We knew it wasn’t going to be out today as no dispatch emails had been sent prior, so nobody was ever going to receive it. They’d have known no later than Monday midday about issues preventing its release on Wednesday.
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Post by timleschild on Nov 15, 2023 16:02:14 GMT
Piss poor of them to announce it hours after the usual news article would’ve been published. We knew it wasn’t going to be out today as no dispatch emails had been sent prior, so nobody was ever going to receive it. They’d have known no later than Monday midday about issues preventing its release on Wednesday. Piss poor, & sadly typical of BF.
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Post by kipperserver on Nov 15, 2023 20:34:37 GMT
Feels like there's no one doing communication at Big Finish any more, aside from the intern on the XTwiiter. No news for days. NO new releases this week. No emails for days. Has someone been sacked/quit?
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Post by kipperserver on Nov 15, 2023 20:43:32 GMT
Piss poor of them to announce it hours after the usual news article would’ve been published. We knew it wasn’t going to be out today as no dispatch emails had been sent prior, so nobody was ever going to receive it. They’d have known no later than Monday midday about issues preventing its release on Wednesday. Someone int eh other place suggested it might be a rights issue, which could chuck a spanner int he works at the eleventh hour. Hem hem. Coburn, etc.
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Post by Deleted on Nov 15, 2023 20:48:09 GMT
Piss poor of them to announce it hours after the usual news article would’ve been published. We knew it wasn’t going to be out today as no dispatch emails had been sent prior, so nobody was ever going to receive it. They’d have known no later than Monday midday about issues preventing its release on Wednesday. Someone int eh other place suggested it might be a rights issue, which could chuck a spanner int he works at the eleventh hour. Hem hem. Coburn, etc. Which, as Shalla said, would have been known when they failed to be able to get them ready for postage rather than late morning on release date. Less 11th hour and more a quarter past twelve with how late they announced this.
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Post by Deleted on Nov 16, 2023 6:50:46 GMT
Someone int eh other place suggested it might be a rights issue, which could chuck a spanner int he works at the eleventh hour. Hem hem. Coburn, etc. Which, as Shalla said, would have been known when they failed to be able to get them ready for postage rather than late morning on release date. Less 11th hour and more a quarter past twelve with how late they announced this. I think Coburn just has people paranoid about rights. Surely, surely, BF would only have included artwork where the rights were nailed down. To me the most likely scenario is that they were due to arrive from the printers yesterday and either didn't, or were found to be sub-standard. Given recent history this seems highly possible
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Post by Deleted on Nov 16, 2023 6:52:43 GMT
24 hours later and it's still showing on the website as having been released!
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Post by dukealoops on Nov 16, 2023 14:49:36 GMT
And it certainly doesn't seem to have made the Aus service any better. If I order from Umbrella, ViaVision or Imprint...it's 6 weeks before I even think about checking where it's got to. I know the reverse is true from people importing DW blurays too. One YTer friend of mine got his S20 last week...only 7 weeks to get that one! Season 20 doesn't get it's Aust release till Feb '24.
It's all messed up ;(
North America has to wait til April 2024, from the looks of it
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Post by Timelord007 on Nov 17, 2023 10:42:12 GMT
Lost respect for Big Finish after my Email asking for a disclaimer warning to be added to Stranded 4 was ignored which I emailed 4 times about.
Thank goodness Davy G warned me beforehand of the covid content as if I hadn't known & listened to it it would been very distressing as my dad died of covid which has completely changed who i am & not for the better.
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Post by timleschild on Nov 17, 2023 13:44:47 GMT
24 hours later and it's still showing on the website as having been released! Not changed it still. Shambolic again BF.
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Post by Deleted on Nov 17, 2023 21:08:27 GMT
Lost respect for Big Finish after my Email asking for a disclaimer warning to be added to Stranded 4 was ignored which I emailed 4 times about. That's one of the big minuses of Big Finish since the passing of Paul Spragg, communication. Paul would reply to every e-mail, no matter how mundane or random. Even if your enquiry warranted a "don't be stupid", Paul would always reply politely and explain. You were never ignored.
Posting random stuff on social media shouldn't be an alternative to dealing directly with your customers who contact you. If a customer takes the time to e-mail you, have the courtesy to reply to them.
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Post by Timelord007 on Nov 18, 2023 1:33:14 GMT
Lost respect for Big Finish after my Email asking for a disclaimer warning to be added to Stranded 4 was ignored which I emailed 4 times about. That's one of the big minuses of Big Finish since the passing of Paul Spragg, communication. Paul would reply to every e-mail, no matter how mundane or random. Even if your enquiry warranted a "don't be stupid", Paul would always reply politely and explain. You were never ignored.
Posting random stuff on social media shouldn't be an alternative to dealing directly with your customers who contact you. If a customer takes the time to e-mail you, have the courtesy to reply to them. Paul was amazing he genuinely cared & was passionate about Big Finish bless him.
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Post by timleschild on Nov 21, 2023 9:14:46 GMT
Still showing as having been released. Wake up BF
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Post by timleschild on Nov 27, 2023 12:23:07 GMT
Not been updated. What are you playing at BF?
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Post by mark687 on Dec 1, 2023 12:13:36 GMT
They'er Shipping
Regards
mark687
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