|
Post by tuigirl on Jun 17, 2022 9:45:15 GMT
Curious just how much they'll be increasing the prices. I suspect they'll bring the 3-episode boxset price back up to the old standard 4-episode boxset price (well, ignoring the fact that the transition to 3-episode boxsets was, itself, a stealth price hike already). If they go any higher than that, I will have to consider abandoning this hobby. I don't buy their justifications for this at all. The Big Finish MO seems to be to price stories at whatever the maximum price they think they can get away with for their most dedicated fans (those $35 boxsets are utterly indefensible); I suspect the 3-episode shift was made so they could try to widen that consumer base with perceived cheaper prices... and it failed to have the desired effect so they're doubling-down on that tried-and-true tactic. Likewise I think this explains why they stopped selling Short Trips individually: they care less about bringing in newer or more casual listeners who might only buy one or two cheaper releases than getting "whales" (like myself) to spend more.EDIT: also I know some of you don't like to suspect BF's motives at all and consistently give them the benefit of the doubt. I understand where you're coming from and I don't really want to get into an argument with anyone. This is just my perspective on things and, as I said, the only real consequence is that I may have to rethink my buying habits. Like spending $17 for Water Worlds was a gamble I was (barely) willing to take... but if that had been $25? Nah. I will say, however, that if Big a finish is being honest and this price increase truly is meant to cover increased production costs... then I'd expect to see them doing more to incentivize digital sales. (I'd also expect less popular ranges to be priced higher than more popular ranges, to cover those costs, rather than the opposite--which is often the case--but that's another digression entirely.)Bizarrely though, their entire rationale for ending the Main Range and unleashing a million more boxsets in its place was precisely for newer listeners. If Big Finish’s grand plan is to milk the established fanbase, they might want to cutback a bit on ranges. Even the most dedicated of fans can’t be buying everything surely, unless they’re a bank robber. I suspect for the Short Trips it was a problem of imbalanced sales. People might buy a rare new Tenth Doctor Short Trip in droves, but probably not the 1000th outing for Seven & Ace. Like I can imagine in 2019 sales of Battle Scars and Dead Media eclipsed those of Under ODIN’s Eye. Hence solution is to package them all together. And tbf it did also improve the story quality quite markedly. It would be nice if there was more variants in Big Finish’s prices, to take account if this range being a higher seller or less expensive to actually produce, but they seem married to their pricing structure as very little variation happens. Personally I was already trying to slim down my new release purchases just out of a bit of burn out on modern Big Finish. So I suspect from now on some of my “waiting on reviews” list will just never be bought. I have to agree with the thoughts of you both. I have already cut down on my BF spending- especially, since I am a general fan of audio drama, and I also follow several series in Germany. I just have a limited amount of money available, and that I want to spend on the things I think bring me the most enjoyment. I am by now very hesitant of new ranges, will not automatically buy bundles and see releases that appear as "gimmicks" with suspicion. Truth be told, many of the recent releases were just missing a certain spark for me. They did not have the freshness and originality I am looking for- you can see this in my reviews of the titles in question. I am not buying anything immediately just because it happens to have Tennant in it or X meets Y or similar.
There are however still a few ranges and characters which I will follow without question, for example (of course) Colin Baker, Liv Chenka and Benny/ Unbound.
Also, hearing about the Fugitive Doctor was also an instant buy. The new Master, not so much.
I also do not buy bundles spontaneously anymore as soon as a new run is announced.
But yeah, talking about whales, I am more of a porpoise by now.
I agree on the burn-out syndrom on modern BF releases. I feel that very much.
I am also, like you, not sure anymore about this "bringing in new listeners".
To be honest, I never understood the marketing strategy BF is doing (and at a guess, neither does BF).
I mean, just take FedCon for example.
Biggest SciFi convention in Germany. Thousands of people. In the panel with Chris Eccleston, it was apparent that there IS interest in BF, also here in Germany. Apart from Chris doing a side sentence on BF, and us fans asking about BF, NOTHING else was said about it. There was not even any flyers or any of the merchants selling any BF. Talk about missed opportunities. Instead, people get some random cryptic social media posts which I do not care for at all.
No idea what this is about at all.
But yeah, the interest is there, and there is a market, but 1. getting into it feels like initiation into a secret cryptic cult and 2. the costs, when BF is finally revealed and discovered, just scares away potential new people.
As for the price changes. BF is right now in the middle of the price ranges of the series I follow. My continuing German series are slightly cheaper than the monthly Torchwood releases with similar amount of content.
Compared to the "Star Trek Picard" audio drama featuring Jeri Ryan and Michelle Hurd, BF is still a steal, since that was TWICE of what BF is charging, basically charging the price of a BF box set for the equivalent of a main range release.
3 times the price of my German series.
Differences- my German audio series is MASSIVELY popular, selling more than 120000 copies with each release, these are numbers BF can only dream of and so they can afford to be cheaper than BF.
They are also pretty much in the German DNA by now, so these things sell without them doing a particularly good job with marketing. They are nearly as incompetent with marketing as BF is, apart from the main actors doing their podcasts and little Youtube meet and greets which are fantastic.
And then Star Trek. It is Star Trek. So the audience is also very much broader and bigger than for BF, and Star Trek fans are willing to pay anything for the most ridiculous merchandise. Just printing Star Trek on it will make it sell. So yes, they also can afford charging twice the price BF is asking.
Now BF getting more expensive? I am not sure this will work out. Looking at the track record, could as well be this will be another successful attempt at shooting themselves in their own foot.
|
|
|
Post by shallacatop on Jun 17, 2022 10:23:30 GMT
Increasing the prices is the easiest thing they can do, it's not necessarily the right one. It'll be an increase across the board and not accurately reflect the intricacies of each range, which is something they've lacked for years since the launch of box sets. There are other things they should look towards before putting the prices up. I pointed out yesterday that the overseas pricing still hasn't been fixed and is creating massive discrepancies between what people pay and the money Big Finish make. To increase the prices will not address that and continues to penalise those in the UK that purchase these at RRP. That isn't a slight on anyone overseas whatsoever, but I really struggle to be told that there'll be price increases when there's a substantial loophole that could be addressed and help maintain prices.
Then we have the inflated download prices compared to the CD prices. Or their bizarre decision to increase prices a couple of months following release. There's no justification for that except to just to look like there's a big discount in a future sale and if they manage to get some poor sod that pays full whack, then it's extra money in the bank. As already mentioned, it does come across as though they charge the most they think they can get away with.
They need to have a good look at how they operate as a business and make some amendments. Not pass it directly on to the customer (in yet another buried away announcement) and hope they can get away with it. Prices are going up for everyone across the board and Big Finish is a luxury; they need to be able to see that.
I love Big Finish, we all love Big Finish, but sometimes it's alarming how they've managed to operate for 23 years. It's a regular reminder that they're a group of fans making audio plays, who often come across as not possessing all the knowledge or tact required to properly run a business. I can't give them the benefit of the doubt here unless they're transparent about what they've done. And unlike others I can't take every announcement as they come without considering all the previous cockups they've done in the past and defend them. They just feel as though they're taking the easy way out and hoping it sticks, despite there being other areas and known issues to investigate that can help keep costs down. We're all doing the same, other businesses are doing the same, so should they.
|
|
|
Post by kipperserver on Jun 17, 2022 12:12:44 GMT
Can someone name another retailer that says "our prices are going up in a few nmonths so pre-order now at current prices?"
|
|
|
Post by kipperserver on Jun 17, 2022 12:25:06 GMT
Increasing the prices is the easiest thing they can do, it's not necessarily the right one. It'll be an increase across the board and not accurately reflect the intricacies of each range, which is something they've lacked for years since the launch of box sets. There are other things they should look towards before putting the prices up. I pointed out yesterday that the overseas pricing still hasn't been fixed and is creating massive discrepancies between what people pay and the money Big Finish make. To increase the prices will not address that and continues to penalise those in the UK that purchase these at RRP. That isn't a slight on anyone overseas whatsoever, but I really struggle to be told that there'll be price increases when there's a substantial loophole that could be addressed and help maintain prices. Then we have the inflated download prices compared to the CD prices. Or their bizarre decision to increase prices a couple of months following release. There's no justification for that except to just to look like there's a big discount in a future sale and if they manage to get some poor sod that pays full whack, then it's extra money in the bank. As already mentioned, it does come across as though they charge the most they think they can get away with. They need to have a good look at how they operate as a business and make some amendments. Not pass it directly on to the customer (in yet another buried away announcement) and hope they can get away with it. Prices are going up for everyone across the board and Big Finish is a luxury; they need to be able to see that. I love Big Finish, we all love Big Finish, but sometimes it's alarming how they've managed to operate for 23 years. It's a regular reminder that they're a group of fans making audio plays, who often come across as not possessing all the knowledge or tact required to properly run a business. I can't give them the benefit of the doubt here unless they're transparent about what they've done. And unlike others I can't take every announcement as they come without considering all the previous cockups they've done in the past and defend them. They just feel as though they're taking the easy way out and hoping it sticks, despite there being other areas and known issues to investigate that can help keep costs down. We're all doing the same, other businesses are doing the same, so should they. Apologies Shallcatop I can't find your original post on overseas pricing but are you saying the way BF could stop having to incrfease prices for UK fans is to raise prices for Aus/US fans?
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 17, 2022 12:48:00 GMT
They just feel as though they're taking the easy way out and hoping it sticks, despite there being other areas and known issues to investigate that can help keep costs down. We're all doing the same, other businesses are doing the same, so should they. Maybe you should be careful what you wish for. It's possible that to keep costs down in the future BF could move to a download only business model. No packaging required or warehouse staff for BF, no postage or per-order charge for customers... win/win!
Price rises were to be expected though, the base cost of everything has gone up so I can't see how Big Finish wouldn't be in the same boat as the rest of us facing rising costs week by week. Big Finish would be well aware that increasing the price of their product could bring about less sales, they are not stupid. So I'm sure somebody has looked at where else they could cut costs and make savings. I would assume price rises are not the easy way out for them, more likely the necessary way forward in the current climate.
|
|
|
Post by shallacatop on Jun 17, 2022 12:49:31 GMT
Increasing the prices is the easiest thing they can do, it's not necessarily the right one. It'll be an increase across the board and not accurately reflect the intricacies of each range, which is something they've lacked for years since the launch of box sets. There are other things they should look towards before putting the prices up. I pointed out yesterday that the overseas pricing still hasn't been fixed and is creating massive discrepancies between what people pay and the money Big Finish make. To increase the prices will not address that and continues to penalise those in the UK that purchase these at RRP. That isn't a slight on anyone overseas whatsoever, but I really struggle to be told that there'll be price increases when there's a substantial loophole that could be addressed and help maintain prices. Then we have the inflated download prices compared to the CD prices. Or their bizarre decision to increase prices a couple of months following release. There's no justification for that except to just to look like there's a big discount in a future sale and if they manage to get some poor sod that pays full whack, then it's extra money in the bank. As already mentioned, it does come across as though they charge the most they think they can get away with. They need to have a good look at how they operate as a business and make some amendments. Not pass it directly on to the customer (in yet another buried away announcement) and hope they can get away with it. Prices are going up for everyone across the board and Big Finish is a luxury; they need to be able to see that. I love Big Finish, we all love Big Finish, but sometimes it's alarming how they've managed to operate for 23 years. It's a regular reminder that they're a group of fans making audio plays, who often come across as not possessing all the knowledge or tact required to properly run a business. I can't give them the benefit of the doubt here unless they're transparent about what they've done. And unlike others I can't take every announcement as they come without considering all the previous cockups they've done in the past and defend them. They just feel as though they're taking the easy way out and hoping it sticks, despite there being other areas and known issues to investigate that can help keep costs down. We're all doing the same, other businesses are doing the same, so should they. Apologies Shallcatop I can't find your original post on overseas pricing but are you saying the way BF could stop having to incrfease prices for UK fans is to raise prices for Aus/US fans? What happens currently is that overseas pricing is done in the local currency. So a £24.99 release from Big Finish in the UK, say Ninth Doctor Adventures: Into the Stars on CD, would be $24.99 AUD in Australia or $24.99 USD in America or €24.99 in Germany. That would convert to £14.23, £20.35 and £21.37, respectively at the time of posting. So essentially Big Finish are making less than they should on releases due to this bizarre decision that every other company in the world doesn't do. In 2019 they proposed to amend this, but got criticism, mainly due to the hidden way they tried to do it, and it got pulled pending review. This review never happened and still remained the same. This would not be a price increase, but rather the end of a very long sale that should never have happened. That's no slight on overseas fans, but fundamentally there's drastically different amounts going into Big Finish's bank. So I do not accept ham fisted price increases across the board when there are clear loopholes and issues Big Finish should address first that would undoubtedly help out their costs and likely prevent a price increase from being possible. As it stands, it's just another decision Big Finish have made without any real thought except for prices generally going up for everyone. You really do get the impression that they price as much as they can get away with and there are other things that should be addressed to amend prices accordingly across their product. It's nothing that can't be sorted, they just don't and won't. For the sake of transparency it's worth noting that overseas customers get stung by a "per order charge" and extortionate delivery costs. The pricing issue should be resolved, the per order charge scrapped and a proper delivery pricing put in place. Again, like every other business on the planet.
|
|
|
Post by shallacatop on Jun 17, 2022 12:52:38 GMT
They just feel as though they're taking the easy way out and hoping it sticks, despite there being other areas and known issues to investigate that can help keep costs down. We're all doing the same, other businesses are doing the same, so should they. Maybe you should be careful what you wish for. It's possible that to keep costs down in the future BF could move to a download only business model. No packaging required or warehouse staff for BF, no postage or per-order charge for customers... win/win!
Price rises were to be expected though, the base cost of everything has gone up so I can't see how Big Finish wouldn't be in the same boat as the rest of us facing rising costs week by week. Big Finish would be well aware that increasing the price of their product could bring about less sales, they are not stupid. So I'm sure somebody has looked at where else they could cut costs and make savings. I would assume price rises are not the easy way out for them, more likely the necessary way forward in the current climate.
If you read the whole of my post, you'd have found several different things they could and should do to address these issues. They haven't and instead want to increase prices across the board. If they did, then the issues wouldn't exist and there'd likely not be the need to raise the prices. And based on your logic of going download only, that means those prices shouldn't alter when they reveal new pricing in November. Except, of course, they will.
|
|
|
Post by shallacatop on Jun 17, 2022 12:54:53 GMT
Can someone name another retailer that says "our prices are going up in a few nmonths so pre-order now at current prices?" All those companies that do pre-order price guarantees? All the festivals that let you buy next year's tickets at the current year's prices? Every business that issues a notice about prices of subscriptions going up?
|
|
|
Post by kipperserver on Jun 17, 2022 13:00:08 GMT
Maybe you should be careful what you wish for. It's possible that to keep costs down in the future BF could move to a download only business model. No packaging required or warehouse staff for BF, no postage or per-order charge for customers... win/win!
Price rises were to be expected though, the base cost of everything has gone up so I can't see how Big Finish wouldn't be in the same boat as the rest of us facing rising costs week by week. Big Finish would be well aware that increasing the price of their product could bring about less sales, they are not stupid. So I'm sure somebody has looked at where else they could cut costs and make savings. I would assume price rises are not the easy way out for them, more likely the necessary way forward in the current climate.
If you read the whole of my post, you'd have found several different things they could and should do to address these issues. They haven't and instead want to increase prices across the board. If they did, then the issues wouldn't exist and there'd likely not be the need to raise the prices. And based on your logic of going download only, that means those prices shouldn't alter when they reveal new pricing in November. Except, of course, they will. I agree that fans all over the world should be paying the same for a product. But if BF raises prices in the US and Aus then I assume thast people there would stop buying same as they will stop buying int the UK. So BF would be back to square one. The website says that prices are increasing because of "production and supply costs" which I took to mean "it costs more to make a play now thatn it did befoer". So that would affect the price of downloads too, wouldn't it. The price increase isn't just going to be "CDs cost more now"? Or is it? Anyway, I'm off to pre-orer as much as I can before the end of octorber.
|
|
|
Post by kipperserver on Jun 17, 2022 13:02:40 GMT
Can someone name another retailer that says "our prices are going up in a few nmonths so pre-order now at current prices?" All those companies that do pre-order price guarantees? All the festivals that let you buy next year's tickets at the current year's prices? Every business that issues a notice about prices of subscriptions going up? I don't buy any of that stuff. Lke DWM increases the price but they don't give me fourn months to pre-order at the old price first. They just tell me my subscription is £X now.
|
|
|
Post by theillusiveman on Jun 17, 2022 13:15:24 GMT
|
|
|
Post by shallacatop on Jun 17, 2022 13:18:22 GMT
If you read the whole of my post, you'd have found several different things they could and should do to address these issues. They haven't and instead want to increase prices across the board. If they did, then the issues wouldn't exist and there'd likely not be the need to raise the prices. And based on your logic of going download only, that means those prices shouldn't alter when they reveal new pricing in November. Except, of course, they will. I agree that fans all over the world should be paying the same for a product. But if BF raises prices in the US and Aus then I assume thast people there would stop buying same as they will stop buying int the UK. So BF would be back to square one. The website says that prices are increasing because of "production and supply costs" which I took to mean "it costs more to make a play now thatn it did befoer". So that would affect the price of downloads too, wouldn't it. The price increase isn't just going to be "CDs cost more now"? Or is it? Anyway, I'm off to pre-orer as much as I can before the end of octorber. I see what you mean, but I think you're looking at it very simplistically there. As in the prices would amend and every single person would stop buying. That wouldn't happen. The per order charge would be scrapped, the shipping costs far more accurate which would help with the offset of pricing per user. I'm not saying it wouldn't be dearer, but perhaps not as drastic as we think. Take a look at the Australian pricing, it's almost half the price in most cases. If 50% of Australian customers stopped buying because of the price increase (again, keep in mind it should also facilitate amendments to the per order and shipping costs), then Big Finish would be no worse off. However, 50% of customers won't stop buying so they should be better off. And if people decide to move towards downloads, even more so for BF. Enjoy your bulk buying, nothing wrong with some retail therapy, albeit virtual!
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 17, 2022 13:20:18 GMT
If you read the whole of my post, you'd have found several different things they could and should do to address these issues. They haven't and instead want to increase prices across the board. If they did, then the issues wouldn't exist and there'd likely not be the need to raise the prices. I read it, but who are you to tell Big Finish what they should or shouldn't do? Take a look around you, prices for everything have gone up. Everything!!! It's fairly logical that putting prices up for a business producing a non-essential niche product is a risk, as they will be well aware that they could lose customers. When people can't heat their homes this Winter, feed their children or put Diesel in their car, buying a Big Finish story is not going to be top of their agenda. Big Finish will be well aware of this. They are not living on Vega VI. When the Big Finish price rise comes in to effect, you are not forced to purchase any stories. Just be thankful that Big Finish have given you some notice so that you can make some savings in advance!
|
|
|
Post by tuigirl on Jun 17, 2022 13:25:06 GMT
I agree that fans all over the world should be paying the same for a product. But if BF raises prices in the US and Aus then I assume thast people there would stop buying same as they will stop buying int the UK. So BF would be back to square one. The website says that prices are increasing because of "production and supply costs" which I took to mean "it costs more to make a play now thatn it did befoer". So that would affect the price of downloads too, wouldn't it. The price increase isn't just going to be "CDs cost more now"? Or is it? Anyway, I'm off to pre-orer as much as I can before the end of octorber. I see what you mean, but I think you're looking at it very simplistically there. As in the prices would amend and every single person would stop buying. That wouldn't happen. The per order charge would be scrapped, the shipping costs far more accurate which would help with the offset of pricing per user. I'm not saying it wouldn't be dearer, but perhaps not as drastic as we think. Take a look at the Australian pricing, it's almost half the price in most cases. If 50% of Australian customers stopped buying because of the price increase (again, keep in mind it should also facilitate amendments to the per order and shipping costs), then Big Finish would be no worse off. However, 50% of customers won't stop buying so they should be better off. And if people decide to move towards downloads, even more so for BF. Enjoy your bulk buying, nothing wrong with some retail therapy, albeit virtual! I think you are right, you know. On the convention, I could also see that the interest is there, even in Germany. So at least adapting the pricing so we pay equivalent I do not think will do much harm. Even if we buy less, but we might do so anyways because of rising costs for everything. I am not sure how it would work for Oz, though, since they are basically on half price right now.
|
|
|
Post by shallacatop on Jun 17, 2022 13:27:57 GMT
If you read the whole of my post, you'd have found several different things they could and should do to address these issues. They haven't and instead want to increase prices across the board. If they did, then the issues wouldn't exist and there'd likely not be the need to raise the prices. I read it, but who are you to tell Big Finish what they should or shouldn't do? Take a look around you, prices for everything have gone up. Everything!!! It's fairly logical that putting prices up for a business producing a non-essential niche product is a risk, as they will be well aware that they could lose customers. When people can't heat their homes this Winter, feed their children or put Diesel in their car, buying a Big Finish story is not going to be top of their agenda. Big Finish will be well aware of this. They are not living on Vega VI. When the Big Finish price rise comes in to effect, you are not forced to purchase any stories. Just be thankful that Big Finish have given you some notice so that you can make some savings in advance!
What a bizarre take. At the end of the day we're all customers of theirs and are perfectly entitled to have our own thoughts and feelings on what decisions they take. Ultimately it is us that are keeping them in business. I have pointed out many issues they have currently that they could address to help with their pricing and why I'm not happy for them to just say costs are rising so our product prices are rising. The fact is they don't address those and they have past form for their bizarre decision making. Bringing in arguments about heating and food is pathetic and a low blow, as you very well know. People who are struggling with these are not entertaining Big Finish at the moment, never mind come November. These circumstances people face are tragic enough as it is, without trying to use them as a defence as to why prices of some audios are going up. At least I have the decency to take the time out to propose my arguments based on an equivalent issue. There's this bizarre vibe on here sometimes where everyone will just accept Big Finish for their word and look at everything so siloed, despite previous, and dare I say regular, issues that they never seem to learn from. All that does is prevent any change; except in pricing!
|
|
|
Post by mark687 on Jun 17, 2022 14:00:58 GMT
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 17, 2022 15:24:54 GMT
At the end of the day we're all customers of theirs and are perfectly entitled to have our own thoughts and feelings on what decisions they take. Ultimately it is us that are keeping them in business. I have pointed out many issues they have currently that they could address to help with their pricing and why I'm not happy for them to just say costs are rising so our product prices are rising. The fact is they don't address those and they have past form for their bizarre decision making. There's this bizarre vibe on here sometimes where everyone will just accept Big Finish for their word and look at everything so siloed, despite previous, and dare I say regular, issues that they never seem to learn from. All that does is prevent any change; except in pricing! I suggest you take a look through the archives! I have been very critical of Big Finish on many things over the years, I certainly don't take everything they say at face value. I post my opinions on what I think is right or wrong at any given time, as do you.
However, we don't have any insights on to what costing reviews Big Finish have done this year, but your posts talk as though they have done absolutely nothing else behind the scenes and are just taking the easy way out by passing rising production costs on to customers. No company the size of Big Finish wants to increase prices and piss off their customers.
I am well aware of previous 'issues' some of us fans have had with BF and they way they can behave in response, but I can also say [from experience] that sometimes the cost of fixing issues can be more costly than the savings made by fixing them! We don't know what goes on when these issues have been raised but I'm sure the solutions are not always as easy as a post on the internet makes them sound. Big Finish are not run by morons. Issues raised by customers would have been looked in to by the people at the top. If savings could be made by something simple, other than raise prices, it stands to reason that they would choose that solution. So even though it is an assumption, I do assume that Big Finish feel that a price rise is the only logical way forward at this time... maybe tucking it away at the end of a news item wasn't the best way of doing it, but that is generally the way Big Finish handle negative news.
|
|
|
Post by shallacatop on Jun 17, 2022 15:36:22 GMT
At the end of the day we're all customers of theirs and are perfectly entitled to have our own thoughts and feelings on what decisions they take. Ultimately it is us that are keeping them in business. I have pointed out many issues they have currently that they could address to help with their pricing and why I'm not happy for them to just say costs are rising so our product prices are rising. The fact is they don't address those and they have past form for their bizarre decision making. There's this bizarre vibe on here sometimes where everyone will just accept Big Finish for their word and look at everything so siloed, despite previous, and dare I say regular, issues that they never seem to learn from. All that does is prevent any change; except in pricing! I suggest you take a look through the archives! I have been very critical of Big Finish on many things over the years, I certainly don't take everything they say at face value. I post my opinions on what I think is right or wrong at any given time, as do you.
However, we don't have any insights on to what costing reviews Big Finish have done this year, but your posts talk as though they have done absolutely nothing else behind the scenes and are just taking the easy way out by passing rising production costs on to customers. No company the size of Big Finish wants to increase prices and piss off their customers.
I am well aware of previous 'issues' some of us fans have had with BF and they way they can behave in response, but I can also say [from experience] that sometimes the cost of fixing issues can be more costly than the savings made by fixing them! We don't know what goes on when these issues have been raised but I'm sure the solutions are not always as easy as a post on the internet makes them sound. Big Finish are not run by morons. Issues raised by customers would have been looked in to by the people at the top. If savings could be made by something simple, other than raise prices, it stands to reason that they would choose that solution. So even though it is an assumption, I do assume that Big Finish feel that a price rise is the only logical way forward at this time... maybe tucking it away at the end of a news item wasn't the best way of doing it, but that is generally the way Big Finish handle negative news. The fact they’ve not addressed previous issues and have repeat form on handling these types of issues suggests that they’ve done nothing. And I’ve gone to lengths to explain what they could do before taking the easy option out. If they’re not being transparent about it, than I can do nothing but assume based on their repeat offences. If you want to assume they’ve done stuff behind the scenes and come to that conclusion, that’s fine. Not really sure why you feel it’s not for a customer to suggest what they should or shouldn’t do, but that’s also fine. As for my comments about the vibe, that was more of a statement about the board rather than you specifically. Your post was just the catalyst; apologies for the lack of clarity there.
|
|
|
Post by BHTvsTFC on Jun 17, 2022 16:36:56 GMT
I feel sorry for Big Finish, they've tried to absorb any price rises as best they can over the last few years but there comes a point when you can't keep taking from a product in order to do this - first the booklets were reduced in size, then multiple stories in a box set to save on artwork, etc.
However shallacatop has put it far better than I could. There are other things Big Finish could take into account before an 'across the board' price rise, and the discrepancy with the current prices worldwide would be a very good place to start because if they can afford to sell to Australia for half the price they charge in the UK then I want the prices fecking reducing, not rising!
|
|
|
Post by anothermanicmondas on Jun 17, 2022 17:38:40 GMT
|
|