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Post by aussiedoctorwhofan on Aug 8, 2020 22:38:05 GMT
It’s going on at least a year since Nick first mentioned he was doing all downloads. I'm sure like the rest of us cult fans he's got space issues. The days of the entire BF canon taking up a few shelves are long, long gone as we know. Then there's the whole thing that downloads would be preferable for BF, less production costs, no factory space, no lost in the post items, no international post you've stupidly undercharged for over years, better carbon footprint, and many more reasons we've gone into over the piece. So him as spokesman promoting the DL makes sense anyway. Not really undercharged.. As an example of the economics in my home state of South Australia. We officially have the most expensive electricity rates in the world.. The whole world. This is why the last 5+ years we have record amounts of houses being disconnected for not paying their quarterly electricity bills. The conversion rate from AUS to UK always is around the $0.55 mark, so we are already paying that much more in general. Postage to Aust has always been ridiculously high considering where we are located on this planet Earth.
I cannot think of 1 of my local mates here who feel they "got off scott free" with regards to saving $. Heck, a guy I know here, who coincidentally had a contract and worked for the BBC doing the animation stuff on recent released over the last 5-10 years- (his name is on the end credits I have personally seen it on my Who dvd's and blu rays). He buys everything on physical purchase ever since day 1. He is 1 of those who gets the yearly personal Christmas Card from BF plus maybe a couple other perks. He knows he spends big but its a labour of love for him as a life long Whovian.
Trust me on this, there is a reason, in general, Australia has a lot of shoplifting and download torrenting, everything here is super expensive.
:-)
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Post by aussiedoctorwhofan on Aug 8, 2020 22:57:41 GMT
Plea for respect for the Social Media Team and Strategy (but they love us all regardless)
Well, I know 1 way for this to occur. Take the feedback as it's born out of both love of the product and frustration, take stock of when this occurs, how this occurs, why this occurs and link it up to whatever communication forms they put out there- correlate it with the tools they have in their disposal, what they use and what they clearly don't use as effectively as they could.
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Deleted
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Post by Deleted on Aug 8, 2020 23:44:49 GMT
I'm sure like the rest of us cult fans he's got space issues. The days of the entire BF canon taking up a few shelves are long, long gone as we know. Then there's the whole thing that downloads would be preferable for BF, less production costs, no factory space, no lost in the post items, no international post you've stupidly undercharged for over years, better carbon footprint, and many more reasons we've gone into over the piece. So him as spokesman promoting the DL makes sense anyway. Not really undercharged.. As an example of the economics in my home state of South Australia. We officially have the most expensive electricity rates in the world.. The whole world. This is why the last 5+ years we have record amounts of houses being disconnected for not paying their quarterly electricity bills. The conversion rate from AUS to UK always is around the $0.55 mark, so we are already paying that much more in general. Postage to Aust has always been ridiculously high considering where we are located on this planet Earth.
I cannot think of 1 of my local mates here who feel they "got off scott free" with regards to saving $. Heck, a guy I know here, who coincidentally had a contract and worked for the BBC doing the animation stuff on recent released over the last 5-10 years- (his name is on the end credits I have personally seen it on my Who dvd's and blu rays). He buys everything on physical purchase ever since day 1. He is 1 of those who gets the yearly personal Christmas Card from BF plus maybe a couple other perks. He knows he spends big but its a labour of love for him as a life long Whovian.
Trust me on this, there is a reason, in general, Australia has a lot of shoplifting and download torrenting, everything here is super expensive.
:-)
You're on a totally different tangent from what I was saying though. BF's international rates as a whole for shipping were too low - not Australia, not the US, not Finland not even Timbuktu - they realised they were losing money posting overseas in general, which brought in the per-order charge. That was nothing to do with the Australian economy and all to do with BF not costing things effectively and again being willing to make painful but neccessary decisions in order to remain in the black. We're seeing it again with their "Oh, we're increasing the price of international downloads as we've realised we've been selling them too cheap in a lot of places" - then that kicked off and we've heard nothing about it since.
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Post by Deleted on Aug 8, 2020 23:49:57 GMT
Plea for respect for the Social Media Team and Strategy (but they love us all regardless)
Well, I know 1 way for this to occur. Take the feedback as it's born out of both love of the product and frustration, take stock of when this occurs, how this occurs, why this occurs and link it up to whatever communication forms they put out there- correlate it with the tools they have in their disposal, what they use and what they clearly don't use as effectively as they could.
I should think, and hope, though that Nick is referring to people getting rather abusive or promoting boycotts and the like - as a former member of the forum is apparently doing. When people - and lest we forget people who keep BF going for 20plus years and have spent many thousands over the years, as a good number of us have - bring genuine concerns and issues up then I agree with you 100%. But on social media (including forums) this also gives the trolls or the mischief makes something to piggy back on.
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Post by coffeeaddict on Aug 9, 2020 0:52:16 GMT
Plea for respect for the Social Media Team and Strategy (but they love us all regardless) Well, I know 1 way for this to occur. Take the feedback as it's born out of both love of the product and frustration, take stock of when this occurs, how this occurs, why this occurs and link it up to whatever communication forms they put out there- correlate it with the tools they have in their disposal, what they use and what they clearly don't use as effectively as they could. Sadly they don't though. I have commented to them a few times that they are doing existing and potential customers a disservice by only using Twitter and Facebook, their response has pretty much been that people should get their information from Twitter and Facebook. Frankly, they are plain clueless, someone really needs to take Jason aside and tell him that their marketing strategy is flawed. Twitter is a great example, even if you follow say 50 accounts, due to the way Twitter likes to push tweets that have nothing to do you who you follow (not to mention ads), it is very easy to very rarely notice anything BF is posting unless you make the effort to actually go to their page on a daily basis and then troll through their tweets. Waste of time.
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Post by aussiedoctorwhofan on Aug 9, 2020 1:00:37 GMT
Well, I know 1 way for this to occur. Take the feedback as it's born out of both love of the product and frustration, take stock of when this occurs, how this occurs, why this occurs and link it up to whatever communication forms they put out there- correlate it with the tools they have in their disposal, what they use and what they clearly don't use as effectively as they could.
I should think, and hope, though that Nick is referring to people getting rather abusive or promoting boycotts and the like - as a former member of the forum is apparently doing. When people - and lest we forget people who keep BF going for 20plus years and have spent many thousands over the years, as a good number of us have - bring genuine concerns and issues up then I agree with you 100%. But on social media (including forums) this also gives the trolls or the mischief makes something to piggy back on. Amen. Trolls. No. no time for them. Genuine constructive concerns and issues, even help your cause by offering a few different solutions. That I agree with. Obviously only the top brass know the ins n outs of the financials.. But yeah, constructive positive communication always wins out over what 1-2 people are doing on social media. Have they not heard of burning your digital copy to a cd? LOL
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Post by coffeeaddict on Aug 9, 2020 1:13:18 GMT
I should think, and hope, though that Nick is referring to people getting rather abusive or promoting boycotts and the like - as a former member of the forum is apparently doing. When people - and lest we forget people who keep BF going for 20plus years and have spent many thousands over the years, as a good number of us have - bring genuine concerns and issues up then I agree with you 100%. But on social media (including forums) this also gives the trolls or the mischief makes something to piggy back on. Amen. Trolls. No. no time for them. Genuine constructive concerns and issues, even help your cause by offering a few different solutions. That I agree with. Obviously only the top brass know the ins n outs of the financials.. But yeah, constructive positive communication always wins out over what 1-2 people are doing on social media. Have they not heard of burning your digital copy to a cd? LOL Fewer computers (well, laptops - who buys a desktop these days?) have a cd drive now, that might account for the lost art of burning your own disk.
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Post by aussiedoctorwhofan on Aug 9, 2020 1:58:34 GMT
Amen. Trolls. No. no time for them. Genuine constructive concerns and issues, even help your cause by offering a few different solutions. That I agree with. Obviously only the top brass know the ins n outs of the financials.. But yeah, constructive positive communication always wins out over what 1-2 people are doing on social media. Have they not heard of burning your digital copy to a cd? LOL Fewer computers (well, laptops - who buys a desktop these days?) have a cd drive now, that might account for the lost art of burning your own disk.
LOL, I have a desktop and a work Ipad I was given which I hardly use. Up until about 10 years ago I still had disk drives for 3.5 inch disks.. Old skool LOL
:-)
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shutupbanks
Castellan
There’s a horror movie called Alien? That’s really offensive. No wonder everyone keeps invading you.
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Post by shutupbanks on Aug 9, 2020 2:18:54 GMT
Well, I know 1 way for this to occur. Take the feedback as it's born out of both love of the product and frustration, take stock of when this occurs, how this occurs, why this occurs and link it up to whatever communication forms they put out there- correlate it with the tools they have in their disposal, what they use and what they clearly don't use as effectively as they could.
I should think, and hope, though that Nick is referring to people getting rather abusive or promoting boycotts and the like - as a former member of the forum is apparently doing. When people - and lest we forget people who keep BF going for 20plus years and have spent many thousands over the years, as a good number of us have - bring genuine concerns and issues up then I agree with you 100%. But on social media (including forums) this also gives the trolls or the mischief makes something to piggy back on. Came here to say just that. I just listened to the relevant section on the podcast and Nick is clearly referring to people being abusive to the PR accounts. Frankly, I love the social media accounts (I really only pay attention to them on Twitter) because they are fun. As other people have said, though, BF do have some issues in communication and Nick, while ignoring this on the podcast, is nonetheless completely correct when he says that being abusive is not fair or reasonable to anyone. BF have numerous channels for people to raise their concerns and the people at the frontline are in no way responsible for the decisions made by the higher-ups, so they shouldn’t be copping abuse from anyone. </teacher voice>
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Post by axelotl38 on Aug 9, 2020 4:58:40 GMT
I have found, in non-BF contexts, that people whose job it is to communicate are particularly unwilling to take on constructive criticism about the way they do their jobs. That being said, I'm not sure how BF could have communicated this Asda business in a way that people wouldn't complain about; it's not the method, it's the message that people have objected to. They could’ve communicated it better. They weren’t clear that it was Demon Records involved with it until they got criticism for not having a CD release. If they’d been honest from the start and said it was a Demon Records release that they commissioned Big Finish to produce, but they’d managed to procure a download, then that would’ve been different. However, Big Finish were quite happy to say it was their own release until they got criticism. And they’re still happy to promote the vinyl now. Personally, I think it is a Big Finish production that they liaised with Demon Records on for the vinyl and they’ve either made an oversight in the agreement of the physical distribution or they were content with what they agreed to... until they got criticism and decided to shift the blame. Which brings us to your initial point about being unwilling to take constructive criticism on board. I agree that it happens outside of Big Finish, but they’re notorious for it and have seemingly never sought to improve, otherwise their press releases and general communication would be better. They weren't clear that it was specifically Demon Records, but on the original press release it was made clear "Big Finish's first commissioned for vinyl." It wasn't a secret it was commissioned (and it'd seem logical that they'd use the same vinyl company that they've been doing their vinyls through). And yes, of course they're happy to say it's their release. They're the ones doing the work. If someone comissions an artist for a portrait, the artist will stick their signature on the portrait. They did the work. It was just funded from an outside source. What you're describing as "Shifting the blame" is more just "Going into more detail of the already known facts." But because we have a narrative of Big Finish being shitty, well stuff it let's make them seem even worse.
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Post by shallacatop on Aug 9, 2020 7:45:55 GMT
They could’ve communicated it better. They weren’t clear that it was Demon Records involved with it until they got criticism for not having a CD release. If they’d been honest from the start and said it was a Demon Records release that they commissioned Big Finish to produce, but they’d managed to procure a download, then that would’ve been different. However, Big Finish were quite happy to say it was their own release until they got criticism. And they’re still happy to promote the vinyl now. Personally, I think it is a Big Finish production that they liaised with Demon Records on for the vinyl and they’ve either made an oversight in the agreement of the physical distribution or they were content with what they agreed to... until they got criticism and decided to shift the blame. Which brings us to your initial point about being unwilling to take constructive criticism on board. I agree that it happens outside of Big Finish, but they’re notorious for it and have seemingly never sought to improve, otherwise their press releases and general communication would be better. They weren't clear that it was specifically Demon Records, but on the original press release it was made clear "Big Finish's first commissioned for vinyl." It wasn't a secret it was commissioned (and it'd seem logical that they'd use the same vinyl company that they've been doing their vinyls through). And yes, of course they're happy to say it's their release. They're the ones doing the work. If someone comissions an artist for a portrait, the artist will stick their signature on the portrait. They did the work. It was just funded from an outside source. What you're describing as "Shifting the blame" is more just "Going into more detail of the already known facts." But because we have a narrative of Big Finish being shitty, well stuff it let's make them seem even worse. “Commissioned for vinyl” doesn’t equate to “Demon Records commissioned us to do this and they’re releasing it exclusively on vinyl in ASDA”. In fact, based on “commissioned for vinyl” alone, I’d be led to believe, as indeed were people when the announcement was made, that it was purely a Big Finish production but they decided to change their physical distribution method. That is what caused the fuss and the complaints they got on social media. That is what caused them to be clear and say that Demon Records commissioned Big Finish to make it, essentially shifting the blame of the criticism they’d been getting. If they didn’t get any hassle, then they’d have happily touted it as their own release. I don’t understand why you’re dishing accusations of me making them seem even worse. I’m not making any false allegations. I’m reiterating what happened. I’m going to bow out now because I don’t want a repeat of the Martha Jones thread a few weeks ago, but I’d kindly suggest you stop being aggressive in your posts and doing that pet peeve of yours; tell someone how they’re thinking. There are ways to discuss and debate without it.
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Post by mark687 on Aug 15, 2020 11:23:12 GMT
This Weeks Live Link www.bigfinish.com/podcasts/v/2020-08-16-torchwood-and-human-frontierFrom the E-mails Nick was prompted to send an E-Mail "Live" once again asking for an update on early Benny DL Rights (no news yet) In the Behind scenes on the Product Page for this weeks Podcast there are photos of fan altered Voc Robot figures Bits and Bobs Several writers and directors (Nick included) will be involved in the 9DAs Also good little tease scene of DW LS Return of the Cybermen When Live this Weeks RAN Offer (25% Off) will be: DW EA 2.2 The Forsaken Regards mark687
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Post by aussiedoctorwhofan on Aug 16, 2020 0:31:16 GMT
At what time mark is the tease of the "Return Of The Cybermen"?
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Post by muddyviolet on Aug 16, 2020 0:46:26 GMT
At what time mark is the tease of the "Return Of The Cybermen"? around 20 minuites and 20 seconds in
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Post by aussiedoctorwhofan on Aug 16, 2020 0:51:44 GMT
At what time mark is the tease of the "Return Of The Cybermen"? around 20 minuites and 20 seconds in Awesome, thanks.
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Post by shallacatop on Aug 16, 2020 8:40:32 GMT
The tease of Return of the Cybermen is great. Tom on fine form, love the Cyberman voices and my favourite TARDIS team is the Season 12 one. I didn’t catch the trailer on Big Finish Day, but I’ve heard good things, so looking forward to that in the lead up to its release.
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Post by mark687 on Aug 22, 2020 10:42:23 GMT
This Weeks Live Link www.bigfinish.com/podcasts/v/2020-08-23-fourth-and-tenth-doctorsRegards mark687 From the E-Mails Adam Adamannt may Return They take the point that the Wedsite BF contributor filter should be more intuitive (eg Nick Briggs/ Director) but it may mean a lot of Webiste down time to do it) Duggan from City of Death is in an "Endless Void" of legal rights When Live this weeks RAN Offer (25% Off DL Only) will be: DW MR NO 58 The Harvest www.bigfinish.com/offers/v/randomoidAccess Code BUCKUP Bits and Bobs Among various things he can't talk about Benji's working on sound design and editing for Stranded Vol 2 its going quite well occasionally he jumps because some Actors while remote recording Overdo their shouts. This week Nicks done some Dalek voice work for something (shocking I know)
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Post by theillusiveman on Aug 22, 2020 10:55:18 GMT
The tease of Return of the Cybermen is great. Tom on fine form, love the Cyberman voices and my favourite TARDIS team is the Season 12 one. I didn’t catch the trailer on Big Finish Day, but I’ve heard good things, so looking forward to that in the lead up to its release. What did you think of Christopher Naylor's Harry?
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Post by aussiedoctorwhofan on Aug 22, 2020 11:19:15 GMT
It appears the 1st 15 mins of the 4/10 story is online.
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Post by shallacatop on Aug 22, 2020 11:25:10 GMT
The tease of Return of the Cybermen is great. Tom on fine form, love the Cyberman voices and my favourite TARDIS team is the Season 12 one. I didn’t catch the trailer on Big Finish Day, but I’ve heard good things, so looking forward to that in the lead up to its release. What did you think of Christopher Naylor's Harry? I don’t think there’s enough to have an opinion really. It’s a couple of shouting lines, which isn’t a typical trait of Harry, so it’d be unfair to judge on that, I think.
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