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Post by Ela on Apr 1, 2019 19:01:54 GMT
I store all my releases on a backup drive. That's why I loved buying the CD's ... they were my backups! They take up too much space.
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Post by Audio Watchdog on Apr 1, 2019 19:03:00 GMT
No problems on my iPad either. So far, 3 for 3.
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Post by Ela on Apr 1, 2019 19:05:33 GMT
So here's something weird: If I go to my account and the "view subscriptions" option, it shows me all my subscriptions, with a drop down menu showing the name of all the releases in the sub, but only if there is a download available. All my Benny subs for the CD only releases say: "Your subscription includes these 0 titles." I understand there are no downloads, but you'd think they'd list the title names anyway. I don't like that at all. But I guess it must be in my order history. I hope. I haven't scrolled that far yet. Now I'm glad I copies my orders pages before they changed the site.
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Post by tuigirl on Apr 1, 2019 19:08:46 GMT
I do have an issue with the app on my ipad. I cannot see or download my latest purchases. When going online with my laptop, all is there and fine. Hmm. Some hickups were to be expected. Looks as if I am back to iTunes and my trusty old ipod...
Edit- just managed to crash the app completely. It has not been reacting for the past 10mins now.... better wait for this to get sorted, then....
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Post by mark687 on Apr 1, 2019 19:26:51 GMT
I've also noticed that when attempting to purchase the book club release of the month it goes to my basket as 12.99 and not the 2.99 it should be. But then actually click on the Basket and it'll show as £2.99
Regards
mark687
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Post by newt5996 on Apr 1, 2019 19:27:40 GMT
I've also noticed that when attempting to purchase the book club release of the month it goes to my basket as 12.99 and not the 2.99 it should be. But then actually click on the Basket and it'll show as £2.99
Regards
mark687
But the total still reads at 12.99
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Post by Ela on Apr 1, 2019 19:35:12 GMT
But then actually click on the Basket and it'll show as £2.99
Regards
mark687
But the total still reads at 12.99 Yup, same.
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Post by mark687 on Apr 1, 2019 19:37:16 GMT
But then actually click on the Basket and it'll show as £2.99
Regards
mark687
But the total still reads at 12.99 Your right something amiss there
Regards
mark687
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Deleted
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Post by Deleted on Apr 1, 2019 20:13:15 GMT
On the order history page, bundles (always?) show with the "image coming soon" placeholder.
Also, in a lot of cases, the collection is oldest-newest while the adventures is newest-oldest. But with Doctor's 5-7 the adventures are the special releases, instead.
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Post by vivdunstan on Apr 1, 2019 20:18:36 GMT
Latest update from Big Finish on their Facebook page:
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Post by captainpugwash on Apr 1, 2019 20:21:51 GMT
Just had a quick play on new site via my iPad. Oh dear. It's horrible. Not at all clear on how to find things, tiles really poor quality images. Home page is just latest release. No news or vortex on home page. Really poor. And whose idea was it to get rid of pages? Have you tried scrolling through main range? Takes for ever.
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Post by mark687 on Apr 1, 2019 20:28:30 GMT
Latest update from Big Finish on their Facebook page: I thought it was designed with the APP in mind.
Regards
mark687
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Post by glutamodo on Apr 1, 2019 20:34:23 GMT
I've long believed in backups. As far as my audio drama archive, I keep copies on hard drives in two different computers plus an external hard drive.
Mentioned above was the missing filter to only show purchased titles that you've not downloaded yet, I want that too.
Also... not sure if anyone else mentioned this yet, but I was totally expecting that the archive of the old BF forum would bite the dust here. And it looks like it has. They appear to have copied the text from the old site's "Social Media" page, with a link to the old forum archive, but when you click on it... nothing. I'm sure some of the old Forum survives on the Wayback Machine (internet archive) though.
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Post by Deleted on Apr 1, 2019 20:35:21 GMT
In general, I like the new website. Mainly because the sprawling ranges page has been dropped. But that was more to do with the same image after image for ranges under a single brand. This is more confusing with the difference between adventures and collections. Sometimes it's as simple as old-new vs. new-old. Other times they have different releases.
Why is Jago & Litefoot the only WoDW range to be in Audiobooks and Collections? [Oh, it's because of the 6+JL and 4+JL adventures, isn't it? Answer: Yes. But I'm not sure about the decision to have those releases (and Benjamin and Baxter) ordered first. I know that they fit between Series 4 and 5. No new listener will, and almost certainly won't check.] This is too confusing! Can we have the old Range Page system back, albeit with the new range icons?
Also, more oddities on the Orders page: it no longer shows when an item was released. And some of the bonus content is in red, some not.
To end on a positive: Ranges starting with "The" are no longer sorted under "T".
Edit: I should clarify that I would prefer the old Ranges/Hubs pages system. But the Ranges page replaced with a List of Hubs page.
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Post by Audio Watchdog on Apr 1, 2019 21:17:24 GMT
Did a quick download from the app, no problem on my iPhone.
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Post by barnabaslives on Apr 1, 2019 21:20:08 GMT
So...has anybody tried purchasing through the new site yet? Just curious if anyone's been brave enough I bought Dorian Gray Lost Confessions and it refused to show up in my purchase account even though I had a receipt and an order number showing up in my order history. It's there now, but I've no idea whether it just took a long time to appear in purchases, or if someone at Big Finish already read my e-mail about it and made a manual correction.
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Post by randomcomments on Apr 1, 2019 21:23:00 GMT
Just had a quick play on new site via my iPad. Oh dear. It's horrible. Not at all clear on how to find things, tiles really poor quality images. Home page is just latest release. No news or vortex on home page. Really poor. And whose idea was it to get rid of pages? Have you tried scrolling through main range? Takes for ever. News and Vortex are at the very bottom of the homepage. Which is stupid, but they are there.
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Post by vivdunstan on Apr 1, 2019 21:29:22 GMT
Did a quick download from the app, no problem on my iPhone. Looks like they’ve fixed the problem now. Because it wasn’t working for me before, but is now.
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Deleted
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Post by Deleted on Apr 1, 2019 22:28:35 GMT
Initial thoughts :
It's certainly different to what we were used to and it's certainly going to take me a little while to get to grips finding my way around all the changes to the layout.
A guide map highlighting the changes at launch would have been really helpful. For example it took me a little while to figure out that the Bonus Releases titles have now been merged into the various Doctors 'adventures' ranges.
Curious to see if the wishlist will trigger an email message to me when an item on it goes on sale, or if I've just spent the evening creating a list that serves no real purpose. So far nothing to indicate which way it will go so we'll see.
The page for the Dark Shadows title in this month's bookclub is seriously misleading, highlighting the reduced price but showing up as full price at checkout. Really should have been a link to the Bookclub page (bigfinish. Com/offers/v/bookclub - code STORIES) to direct new listeners (and old) towards to get the offer price.
Similarly, should there not be some mention of the Randomoid offer on the page for Signs and Wonders?
I don't know if it is my Android phone and Tablet or the browser I'm using on both (Chrome) or my Internet connection or if it is the fact the new website is adding thumbnails to almost five years of orders..but viewing my order history is incredibly slow and sluggish and prone to freezing.
All titles present and correct and downloading working as normal. Phew.
So far then, mostly teething troubles and an issue that may well be at my end of the connection. Suppose it could have been worse..
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Post by captainpugwash on Apr 1, 2019 22:35:06 GMT
Not on my iPad or iPhone they are not.
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