|
Post by mark687 on Jun 1, 2021 14:25:54 GMT
So it appears people that order from Amazon get it about a month & a half before those that order from Big Finish? Shocking. Because as i theorized Up thread Demon probably gave the full quota to Amazon and then got hit by the new Trade Import/Export Regs that's caused delays on nearly all shipping while waiting for the replacements. Regards mark687
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 1, 2021 15:40:27 GMT
Has anyone received their vinyl from Big Finish yet? There’s not even any tracking, which seems a joke given the expense of the postage. Got mine at the start of last week.
|
|
|
Post by johnhurtdoctor on Jun 1, 2021 15:42:45 GMT
So it appears people that order from Amazon get it about a month & a half before those that order from Big Finish? Shocking. Because as i theorized Up thread Demon probably gave the full quota to Amazon and then got hit by the new Trade Import/Export Regs that's caused delays on nearly all shipping while waiting for the replacements. Regards mark687 OK, makes sense as a theory I guess...
|
|
|
Post by shallacatop on Jun 1, 2021 17:35:04 GMT
Has anyone received their vinyl from Big Finish yet? There’s not even any tracking, which seems a joke given the expense of the postage. Got mine at the start of last week. Thanks for your response. That’s concerning; I’m assuming mine is lost in the vortex!
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 1, 2021 18:27:26 GMT
Got mine at the start of last week. Thanks for your response. That’s concerning; I’m assuming mine is lost in the vortex! I certainly hope it isn't. Contact them, ask them for a tracking number, the shipping cost enough!
|
|
|
Post by johnhurtdoctor on Jun 1, 2021 19:15:02 GMT
Thanks for your response. That’s concerning; I’m assuming mine is lost in the vortex! I certainly hope it isn't. Contact them, ask them for a tracking number, the shipping cost enough! Tracking numbers should be mandatory surely?
|
|
|
Post by aussiedoctorwhofan on Jun 1, 2021 21:57:34 GMT
Has anyone received their vinyl from Big Finish yet? There’s not even any tracking, which seems a joke given the expense of the postage. I got mine 2 days ago via DHL (with my replacement Masterful which went walkabout somewhere between UK and Australia).
|
|
|
Post by shallacatop on Jun 2, 2021 7:34:34 GMT
Has anyone received their vinyl from Big Finish yet? There’s not even any tracking, which seems a joke given the expense of the postage. I got mine 2 days ago via DHL (with my replacement Masterful which went walkabout somewhere between UK and Australia). Thank you. I've emailed Sales (for the first time ever!) to enquire. Appreciate the site says to give them 28 days, but given everyone else got theirs last week and Australia received theirs earlier this week, it's clear it's gone missing. I suppose this is just one final farce to go with all the others surrounding this release. At least the actual story was good!
|
|
|
Post by andrew on Jun 2, 2021 8:27:46 GMT
I got mine 2 days ago via DHL (with my replacement Masterful which went walkabout somewhere between UK and Australia). Thank you. I've emailed Sales (for the first time ever!) to enquire. Appreciate the site says to give them 28 days, but given everyone else got theirs last week and Australia received theirs earlier this week, it's clear it's gone missing. I suppose this is just one final farce to go with all the others surrounding this release. At least the actual story was good! I’m still waiting for mine to arrive. Despatch email received on 21st May. Got a Dalek Universe vinyl email on 27th, it’s not made it to Scotland yet either.
|
|
|
Post by velvetrevolv3r6 on Jun 2, 2021 9:27:05 GMT
Thank you. I've emailed Sales (for the first time ever!) to enquire. Appreciate the site says to give them 28 days, but given everyone else got theirs last week and Australia received theirs earlier this week, it's clear it's gone missing. I suppose this is just one final farce to go with all the others surrounding this release. At least the actual story was good! I’m still waiting for mine to arrive. Despatch email received on 21st May. Got a Dalek Universe vinyl email on 27th, it’s not made it to Scotland yet either. If its any comfort I'm also still awaiting mine Also dispatched on the 21st, a little reassuring it's not an isolated thing...
|
|
|
Post by shallacatop on Jun 3, 2021 14:39:32 GMT
Sales responded to my email earlier with a vague and generic response, but I received the below an hour ago:
DOCTOR WHO - TIME LORD VICTORIOUS: ECHOES OF EXTINCTION (LIMITED VINYL EDITION)
Due to factors beyond our control, we are currently experiencing supply issues from the vinyl distributor, and some pre-orders of this title have not yet been received at our warehouse.
We are truly sorry for any disappointment and the ongoing delays.
At the moment, we have not been given an estimated delivery date from the vinyl supplier, but we will prioritise the shipping of your order as soon as we have the item.
Please note: as the release date of this title has passed, the digital download edition will be available in your account. If you need to contact us for any reason regarding your order, please do so via sales@bigfinish.com.
Seems like they haven't received all of their stock, so I don't know why they marked the item as dispatched. I feel more reassured it's not gone walkabouts, but I'm baffled about the handling of this and it's just another cock up that's surrounded this release. I don't think anything has gone right, except maybe the actual story!
|
|
|
Post by andrew on Jun 3, 2021 15:22:18 GMT
I received the same email today about the TLV vinyl. Does seem strange to have said it was on its way two weeks ago. Oh well, at least I can stop worrying that it’s gone missing.
No sign of the Dalek Universe vinyl yet either, one week on from its dispatch email. Others on here have reported this as received, so fingers crossed mine will appear before long.
You’d hope the additional delivery costs on vinyl should at least be a reasonable guarantee of eventual, intact delivery. Guess they’ll both get here eventually.
|
|
|
Post by mark687 on Jun 3, 2021 18:57:03 GMT
Official Update on the Vinyl Dispatch situation
◉ DELIVERY UPDATE | Due to factors beyond our control, we are currently experiencing supply issues from the distributor for the limited vinyl edition of Doctor Who - Time Lord Victorious: Echoes of Extinction.
It appears that dispatch notifications were sent out for some pre-orders of this title that have not yet been received at our warehouse, for which we apologise. If you ordered this title from us, please check your email for an update. We are truly sorry for any disappointment and the ongoing delays.
Regards
mark687
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 3, 2021 22:05:20 GMT
◉ DELIVERY UPDATE | Due to factors beyond our control, we are currently experiencing supply issues from the distributor for the limited vinyl edition of Doctor Who - Time Lord Victorious: Echoes of Extinction. It appears that dispatch notifications were sent out for some pre-orders of this title that have not yet been received at our warehouse, for which we apologise. Well, they did say it was a limited edition ... looks like it's very limited!
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Jun 4, 2021 23:31:21 GMT
◉ DELIVERY UPDATE | Due to factors beyond our control, we are currently experiencing supply issues from the distributor for the limited vinyl edition of Doctor Who - Time Lord Victorious: Echoes of Extinction. It appears that dispatch notifications were sent out for some pre-orders of this title that have not yet been received at our warehouse, for which we apologise. Well, they did say it was a limited edition ... looks like it's very limited! It's all a bit of a shambles.
|
|
|
Post by aussiedoctorwhofan on Nov 20, 2021 20:18:14 GMT
"Only a few copies left".
|
|
|
Post by shallacatop on Nov 20, 2021 22:53:31 GMT
Finally got my copy earlier in the week. Had to request a replacement was sent out, as it was sent to my previous address, despite that being changed well before the item was sent. And no dispatch email as they were mistakenly sent out in May when they couldn’t fulfil all the stock.
It’s been a farce every step of the way by all parties involved, but the end product is great and I’m glad to have a physical copy at last. Looks and sounds fantastic.
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Nov 22, 2021 7:15:03 GMT
Is it worth downloading as i must say i found the whole saga pretty much a total let down?
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Nov 22, 2021 7:30:48 GMT
Is it worth downloading as i must say i found the whole saga pretty much a total let down? Yeah I thought Echoes of Extinction was quite good for what it was. Eight and Ten don't meet, so it's not a multi-Doctor story as such, both mini-stories are enjoyable enough though. It's probably worth a listen with a nice cup of tea. The hype over the vinyl edition might have made some people think it was some rare relic, but it's not a release to get too worked up over. Echoes of Extinction is good but like a lot of the TLV stuff, not essential.
|
|
Deleted
Deleted Member
Likes:
|
Post by Deleted on Nov 22, 2021 7:33:24 GMT
Is it worth downloading as i must say i found the whole saga pretty much a total let down? Yeah I thought Echoes of Extinction was quite good for what it was. Eight and Ten don't meet, so it's not a multi-Doctor story as such, both mini-stories are enjoyable enough though. It's probably worth a listen with a nice cup of tea. The hype over the vinyl edition might have made some people think it was some rare relic, but it's not a release to get too worked up over. Echoes of Extinction is good but like a lot of the TLV stuff, not essential. So more sale material then...i can pass until i find i have nothing left to do 😂 👍
|
|