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Post by Ela on May 21, 2017 1:22:21 GMT
I can't log into my account.
Anyone else?
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Post by kolchak on May 21, 2017 1:24:23 GMT
I'm bored at work and also just went to Bigfinish.com and noticed it was down
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Post by Ela on May 21, 2017 1:30:09 GMT
I'm able to view pages of the site. Just not my account.
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Post by jasonward on May 21, 2017 1:30:49 GMT
Oh! That explains the errors I was seeing earlier... lol, yeah, website is broken atm.
I can't access anything apart from the 404 error page.
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Post by Ela on May 21, 2017 1:34:07 GMT
Well I won't be taking advantage of the sales if I can't log in. I have to check and see what I already have before I buy.
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Post by Hieronymus on May 21, 2017 1:50:55 GMT
I'm able to view pages of the site. Just not my account. I can't access anything at their site. Every page returns a "page not found" error. |
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Post by fingersmash on May 21, 2017 1:57:03 GMT
I'm able to view pages of the site. Just not my account. I can't access anything at their site. Every page returns a "page not found" error. Same here. |
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Post by kimalysong on May 21, 2017 2:32:33 GMT
Well they did say they were redoing their website maybe the time has come!
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Post by Audio Watchdog on May 21, 2017 3:38:35 GMT
Well they did say they were redoing their website maybe the time has come! Yeah but why do it while they are running a sale? |
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Post by Ela on May 21, 2017 3:57:13 GMT
Well they did say they were redoing their website maybe the time has come! Yeah but why do it while they are running a sale? Seriously! |
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Post by aussiedoctorwhofan on May 21, 2017 4:02:11 GMT
Yup- same here- website down..
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Post by relativetime on May 21, 2017 5:27:37 GMT
I'll add to the chorus. Can't get into my account. Ah well, I still have a couple more days to wait for my paycheck, so I wouldn't be buying anything anyways.
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Post by agentten on May 21, 2017 6:07:21 GMT
Down for me, too. I wonder what's up.
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Deleted
Deleted Member
Likes:
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Post by Deleted on May 21, 2017 6:49:54 GMT
I can get it to load all the page headers and footers, but just an error message in the middle where all the content used to be.
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Post by acousticwolf on May 21, 2017 7:36:11 GMT
Like Ela, I can get everywhere on the site except my account. Cheers Tony |
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Post by Ela on May 21, 2017 8:27:09 GMT
BF posted on their FB page that they're aware of the problem and are working on it. If you are on FB, head over to their page and help them by letting them know what device and browser you're using.
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Post by aleatoricconsonance on May 21, 2017 8:37:37 GMT
I don't have facebook, but if this information is useful in any way can someone please relay it: I run Ubuntu Linux 16.04 on a desktop. I have access to the normal site via Chromium Browser, but unable to login. All I get with Firefox Browser is the usual Big Finish error page, with no broken graphics or anything; unable to log in.
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Post by mark687 on May 21, 2017 8:47:03 GMT
Its seems OK for me successful DL as well
Windows 10 IE 11
From FB
It seems to be affecting the APP users on all devices and OS's and Desktops and Laptops running Chrome, Opera or Safari and older versions of IE
Chrome on Laptops and Desktops MIGHT be alright now
Regards
mark687 |
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Post by acousticwolf on May 21, 2017 9:05:34 GMT
Also not on BookFace (FB). Android using Chrome browser appears to be ok again (wouldn't let me log in earlier).
Cheers
Tony
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Post by kimalysong on May 21, 2017 9:36:15 GMT
It's working for me now; Safari on IPhone
It wasn't last night!
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