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Post by redsharkJason on Dec 20, 2015 5:53:23 GMT
And, will Big Finish include new bonus material only available with its repackaging of these series? I did resist re-buying the 3 Nest Cottage series within The Nest Cottage Chronicles box set, which includes an alluring exclusive bonus disc. I don't think that really is Big Finish's style - Big Finish are ALL about servicing their long-term customers, after all. Historically it's not something commonly done with Big Finish. This occurs more so with BBC DVD and audio products. The only instance that I can think of where Big Finish repackaged a set of stories and added an exclusive documentary was with the UK and US versions of The Eighth Doctor Collection box set. It sounds like you're not a fan of this sales tactic (and I'm not saying that I resolutely am)? Repackaging products with exclusive extras gives a new buyer extra value and a previous buyer the option of repurchasing a more complete set.
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Deleted
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Post by Deleted on Dec 20, 2015 6:35:32 GMT
I don't think that really is Big Finish's style - Big Finish are ALL about servicing their long-term customers, after all. Historically it's not something commonly done with Big Finish. This occurs more so with BBC DVD and audio products. The only instance that I can think of where Big Finish repackaged a set of stories and added an exclusive documentary was with the UK and US versions of The Eighth Doctor Collection box set. It sounds like you're not a fan of this sales tactic (and I'm not saying that I resolutely am)? Repackaging products with exclusive extras gives a new buyer extra value and a previous buyer the option of repurchasing a more complete set. I'm not sure how that 'all' got capitalised, actually, sorry! Yes, you are right, I'm not a fan of the sales tactic, although I understand why it's done. But, it's not something I see Big Finish doing in the future given their bussiness model (and Big Finish as a fan company really do try to service their customers) and the The Eighth Doctor Collection box set seems to be more of Big Finish fitting a padagrim of a wider customer base expectations from the exposure of the BBC Radio 4 broadcasts, rather then trying to disservice long-term fans who would much rather the unedited experience anyway!
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ljwilson
Chancellery Guard
It's tangerine....not orange
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Post by ljwilson on Dec 20, 2015 10:34:37 GMT
I should imagine the early 8DA in as box set is selling for a hefty sum!
And there would be an almighty scramble to purchase a repressed box set with Sword of Orion, Storm Warning, and Chimes of Midnight in it
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Post by ulyssessarcher on Dec 20, 2015 11:32:58 GMT
I really hope so, I'm a cd only customer, so I've been waiting for this to happen ditto!
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Post by Audio Watchdog on Dec 22, 2015 2:24:53 GMT
Tooling around amazon tonight and the one listing for Cybermen 2 was almost $1, 500.00. I almost spit out my whiskey.
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Post by Ela on Dec 22, 2015 4:16:17 GMT
Yeah, that's crazy.
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Post by omega on Dec 22, 2015 4:23:58 GMT
Tooling around amazon tonight and the one listing for Cybermen 2 was almost $1, 500.00. I almost spit out my whiskey. Seems excessive. Surely you can find it for less than $1,000 (optimistically less than $500). I wouldn't pay over a thousand for five discs of audio! Was it good whiskey?
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Post by ulyssessarcher on Dec 22, 2015 13:01:30 GMT
And, will Big Finish include new bonus material only available with its repackaging of these series? I did resist re-buying the 3 Nest Cottage series within The Nest Cottage Chronicles box set, which includes an alluring exclusive bonus disc. I don't think that really is Big Finish's style - Big Finish are very much about about servicing their long-term customers, after all. As they showed by closing down their forums, which serviced many of their long time customers. Don't fool yourself, if BF thinks they can make a big enough profit, then it will happen.
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Post by ulyssessarcher on Dec 22, 2015 13:05:12 GMT
Tooling around amazon tonight and the one listing for Cybermen 2 was almost $1, 500.00. I almost spit out my whiskey. Was it good whiskey? That's what I was wondering? On a side note, if ya'll ever get the chance to try Ole Smoky's Apple pie Moonshine, don't pass up the opportunity, best stuff since pop Sutton's. Oh wait this is the doctor who forum, I thought this was the binge drinkers anonymous chat board, please disregard this post.
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Post by OneTen on Dec 22, 2015 13:19:22 GMT
Historically it's not something commonly done with Big Finish. This occurs more so with BBC DVD and audio products. The only instance that I can think of where Big Finish repackaged a set of stories and added an exclusive documentary was with the UK and US versions of The Eighth Doctor Collection box set. It sounds like you're not a fan of this sales tactic (and I'm not saying that I resolutely am)? Repackaging products with exclusive extras gives a new buyer extra value and a previous buyer the option of repurchasing a more complete set. Yes - I imagine that if there's a repressing of Cyberman, BF will be weighing this up. It may be that the calculate that it would only be viable to do it if, as well as selling to those who don't have it at all, they can entice some who have the old set to buy the new one by virtue of some bonus. So for them it might be a choice of either not repressing, and making unhappy those who don't have it and want it, or repackaging with a bonus, and making unhappy those who'd have wanted the bonus but not quite enough to buy a whole new set... Whatever the decision, I think it'll be made in good faith - since it's 6 years since Cyberman 2 was released.
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Post by Deleted on Dec 22, 2015 15:46:31 GMT
Don't fool yourself, if BF thinks they can make a big enough profit, then it will happen. In all fairness, that should be the aim of any business. So I have no problem with Big Finish making a profit, and I hope it's something that they will try out one day....
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Post by Deleted on Dec 22, 2015 23:43:48 GMT
I don't think that really is Big Finish's style - Big Finish are very much about about servicing their long-term customers, after all. As they showed by closing down their forums, which serviced many of their long time customers. Don't fool yourself, if BF thinks they can make a big enough profit, then it will happen. Eh, I suspect there was more to the forum closing then we know, although I do think it was a big mistake on Big Finish's part and the lack of follow up to the new regular segemnt on the podcast and THAT Sylvester McCoy interview was a poor move. However, on past form with Big Finish's often cited incredible customer service, the exclusive extras for the Novel Adapations/Night of the Triffids, providing a digital version of the extras disc for The Destiny of The Doctor subscribers upon AudioGO's announcement of the extras-laden box set and the forum feedback on the old forum and here shows that Big Finish do go the extra mile for their regular customers.
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Post by Deleted on Dec 23, 2015 0:13:15 GMT
Eh, I suspect there was more to the forum closing then we know, although I do think it was a big mistake on Big Finish's part [...] the forum feedback on the old forum and here shows that Big Finish do go the extra mile for their regular customers. I have an e-mail from a bod [very] close to BF and there seems to be a slight variation on the official line all right, as it's a private e-mail I can't share the details, but I still think it was a bad decision to close the forums regardless. Maybe if the [alleged] fragile egos at BF ever allow more volumes of The Inside Story then the full details will come out one day... but I won't hold my breath waiting for Volume 2, let alone a Volume 3 or 4 that would take us up to 2015 (The spoilsports!) For customer service - forums apart - I can honestly say that Big Finish have given me the best customer service of any company that I have ever dealt with, and I am fifty so I have dealt with a lot of companies selling things over the years. Problems will happen, that's a fact of life, it's how companies deal with them that is the real test, and Big Finish have always passed those tests with flying colours for me. In fact, it's probably the main reason I am still here! So there's no doubting that Big Finish go the extra mile for the customers that buy their products.
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Post by Audio Watchdog on Dec 23, 2015 0:20:35 GMT
Eh, I suspect there was more to the forum closing then we know, although I do think it was a big mistake on Big Finish's part [...] the forum feedback on the old forum and here shows that Big Finish do go the extra mile for their regular customers. I have an e-mail from a bod [very] close to BF and there seems to be a slight variation on the official line all right, as it's a private e-mail I can't share the details, but I still think it was a bad decision to close the forums regardless. Maybe if the [alleged] fragile egos at BF ever allow more volumes of The Inside Story then the full details will come out one day... but I won't hold my breath waiting for Volume 2, let alone a Volume 3 or 4 that would take us up to 2015 (The spoilsports!) For customer service - forums apart - I can honestly say that Big Finish have given me the best customer service of any company that I have ever dealt with, and I am fifty so I have dealt with a lot of companies selling things over the years. Problems will happen, that's a fact of life, it's how companies deal with them that is the real test, and Big Finish have always passed those tests with flying colours for me. In fact, it's probably the main reason I am still here! So there's no doubting that Big Finish go the extra mile for the customers that buy their products. Oh great. Now I want more details.
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Post by omega on Dec 23, 2015 0:39:51 GMT
As they showed by closing down their forums, which serviced many of their long time customers. Don't fool yourself, if BF thinks they can make a big enough profit, then it will happen. Eh, I suspect there was more to the forum closing then we know, although I do think it was a big mistake on Big Finish's part and the lack of follow up to the new regular segemnt on the podcast and THAT Sylvester McCoy interview was a poor move. However, on past form with Big Finish's often cited incredible customer service, the exclusive extras for the Novel Adapations/Night of the Triffids, providing a digital version of the extras disc for The Destiny of The Doctor subscribers upon AudioGO's announcement of the extras-laden box set and the forum feedback on the old forum and here shows that Big Finish do go the extra mile for their regular customers. It was probably that moderating was becoming more effort and time-consuming than it was eventually worth. It's important to note that this was just before Series 9 was being aired, and there were some users on the old forum who were vocal about their opinions, and moderating with that sort of content would be even more time-consuming. I can understand the reasons for closing, but not why that forum is suddenly persona non grata with Big Finish now. Any inquiries are ignored completely, and the only link isn't convenient to find unless you're deliberately looking for it. Facebook doesn't completely facilitate the interaction a forum affords. At least some clever chaps (and chapettes) created this amazing forum! The far less frequent podcasts are a bigger issue for me. Once upon a time there were weekly (or at least fortnightly) podcasts where Nick, David and Paul discussed each release for that month. Now we only get non-Who's Round podcasts for box set releases, conventions and Christmas. At this point I'd even settle for the 7 minutes of extras from that month's Main Range release. Surely someone has the time to record material for behind the scenes podcasts exploring things like the role of the director, sound design, script writing etc.
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Post by ausir on Dec 23, 2015 1:20:02 GMT
Perhaps if they add new extras when repressing, they could make it available for download to old customers as well?
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Post by Audio Watchdog on Dec 23, 2015 1:21:10 GMT
Eh, I suspect there was more to the forum closing then we know, although I do think it was a big mistake on Big Finish's part and the lack of follow up to the new regular segemnt on the podcast and THAT Sylvester McCoy interview was a poor move. However, on past form with Big Finish's often cited incredible customer service, the exclusive extras for the Novel Adapations/Night of the Triffids, providing a digital version of the extras disc for The Destiny of The Doctor subscribers upon AudioGO's announcement of the extras-laden box set and the forum feedback on the old forum and here shows that Big Finish do go the extra mile for their regular customers. It was probably that moderating was becoming more effort and time-consuming than it was eventually worth. It's important to note that this was just before Series 9 was being aired, and there were some users on the old forum who were vocal about their opinions, and moderating with that sort of content would be even more time-consuming. I can understand the reasons for closing, but not why that forum is suddenly persona non grata with Big Finish now. Any inquiries are ignored completely, and the only link isn't convenient to find unless you're deliberately looking for it. Facebook doesn't completely facilitate the interaction a forum affords. At least some clever chaps (and chapettes) created this amazing forum! The far less frequent podcasts are a bigger issue for me. Once upon a time there were weekly (or at least fortnightly) podcasts where Nick, David and Paul discussed each release for that month. Now we only get non-Who's Round podcasts for box set releases, conventions and Christmas. At this point I'd even settle for the 7 minutes of extras from that month's Main Range release. Surely someone has the time to record material for behind the scenes podcasts exploring things like the role of the director, sound design, script writing etc. I've said it for some time now, the podcasts basically died with Paul. When they came back, it just sounded like Nick's heart wasn't in them anymore, and I honestly understand that, and they became so sporadic. They never fell into a regular routine like they were before and as BF became busier and busier, the podcats became even less frequent. And now what is usually trotted out are little more than commercials for a upcoming release or range. I guess it boils down to the use of a word but for those of us who have been around for years the podcasts meant something and what we usually get now really isn't a podcast. So much of what I loved about Big Finish was ancillary to the actual productions. The podcasts, the forum, the interactions with writers, producers & directors. That Nick, Paul, Ian and the guys knew who we were when they read our letters or questions. That they could rib & joke with us during those podcasts. That is all pretty much gone now. And now Big Finish is just a company that produces awesome productions. Facebook & Twitter are not the same. Those social media platforms don't encourage & foster the sense of community we had before. All they do now is encourage us to buy more product. Which is fine. It is why a company exists but for those of us here who remember how it used to be, well, it continues to make me a little sad. I'm happy for their growth & success but sad that one of the costs was that which made me, and a lot of us, feel special. Anyway, that went on for longer than I would have thought.
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Post by kimalysong on Dec 23, 2015 21:05:17 GMT
It's sad the forums closed but we do have a few writers here now and one producer/director showing that the staff/creative team at Big Finish still do care about us.
When the forums closed I was really sad but I do think it worked out okay in the end.
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Post by barnabaslives on Dec 24, 2015 13:59:25 GMT
It was probably that moderating was becoming more effort and time-consuming than it was eventually worth. It's important to note that this was just before Series 9 was being aired, and there were some users on the old forum who were vocal about their opinions, and moderating with that sort of content would be even more time-consuming. I can understand the reasons for closing, but not why that forum is suddenly persona non grata with Big Finish now. Any inquiries are ignored completely, and the only link isn't convenient to find unless you're deliberately looking for it. Facebook doesn't completely facilitate the interaction a forum affords. At least some clever chaps (and chapettes) created this amazing forum! I think the spam attacks on the old forum had suddenly seemingly crossed the line into outright malice, with the spamster hitting almost every sub-forum on the board right when Big Finish probably had their hands very full with Big Finish Day. It might have been a safer thing for the sake of any future prospects of a forum to sort of point more in the direction of vocal users than to highlight vulnerability to spam, but before the big spamming incident it sounded like even very opinionated posters weren't an insurmountable hardship and I think the plan as announced had been even to reinstate banned member posting privileges following brief suspension. Unfortunately, if it's going to take them as much time to reply to inquiries about the old forum as to moderate it, it's probably reasonable that they just don't address the issue - especially when part of the problem was that I think they really must be busier than ever. Indeed, Facebook manages to be a poor substitute for the old forum - I've almost given up going there as most of this month all it's wanted to facilitate is my Facebook membership via a big black box that covers 3/4 of the screen and doesn't seem to have a "close" button. One more reason NOT to have a Facebook account if you ask me. My thanks again to the makers of Divergent Universe!
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Post by acousticwolf on Dec 24, 2015 14:24:00 GMT
Personally, I think BF has changed as a company over the last year and a half. They have always been about making money, but I think they have grown so much that they can't possibly keep the family feel they used to. I was sad and angry about the forum, but the only thing I miss now is the interaction with BF staff we used to have. They are now just another company who I buy great things from - as a customer I don't expect to be treated other than a customer. It's sad but true, I'll keep buying from them but will also look at other suppliers whereas before I would buy just from BF.
As for the Cyberman repress, it would be good as I still don't have Cyberman 2 on CD. From a company point of view I would expect them to wait until they have sold out of original stock before repressing into a single box as that could well affect sales.
Cheers
Tony
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