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Post by Whovitt on Aug 9, 2016 8:39:53 GMT
Has anyone outside the UK noticed the change in shipping costs for pre-order items? When compared to an already availabe release, such as Classic Doctors, New Monsters Vol. 1 at a postage price of £4, the price of (for example) Doom Coalition 3 is £6.50. I assume this has something to do with Brexit/fall in value of the £, but is it entirely fair to make those outside of the UK pay even more for pre-order shipping when UK residents still get free shipping? (Okay, yes, my biggest problem with this is that I'm still paying about as much as I was before Brexit, as opposed to saving money due to a more favourable exchange rate, but my point still stands )
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Post by acousticwolf on Aug 9, 2016 8:47:25 GMT
Has anyone outside the UK noticed the change in shipping costs for pre-order items? When compared to an already availabe release, such as Classic Doctors, New Monsters Vol. 1 at a postage price of £4, the price of (for example) Doom Coalition 3 is £6.50. I assume this has something to do with Brexit/fall in value of the £, but is it entirely fair to make those outside of the UK pay even more for pre-order shipping when UK residents still get free shipping? (Okay, yes, my biggest problem with this is that I'm still paying about as much as I was before Brexit, as opposed to saving money due to a more favourable exchange rate, but my point still stands ) It's swings and roundabouts, outside the UK you pay shipping but get a one to one exchange rate. So a title costing us (in the UK) £20, only actually costs you $20 as well, instead of the $25.98 it should cost according to the current exchange rate (in American Dollars). We on the other hand get free shipping (and 10% off if we spend £50), but we lose out because the titles cost us more (relatively speaking) . Cheers Tony
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Post by Whovitt on Aug 9, 2016 8:53:04 GMT
Has anyone outside the UK noticed the change in shipping costs for pre-order items? When compared to an already availabe release, such as Classic Doctors, New Monsters Vol. 1 at a postage price of £4, the price of (for example) Doom Coalition 3 is £6.50. I assume this has something to do with Brexit/fall in value of the £, but is it entirely fair to make those outside of the UK pay even more for pre-order shipping when UK residents still get free shipping? (Okay, yes, my biggest problem with this is that I'm still paying about as much as I was before Brexit, as opposed to saving money due to a more favourable exchange rate, but my point still stands ) It's swings and roundabouts, outside the UK you pay shipping but get a one to one exchange rate. So a title costing us (in the UK) £20, only actually costs you $20 as well, instead of the $25.98 it should cost according to the current economic exchange rate (in American Dollars). We on the other hand get free shipping (and 10% off if we spend £50), but we lose out because the titles cost us more (relatively speaking) . Cheers Tony It depends how you make your purchases. A £20 box set ( UNIT: Shutdown, for example) is currently $33.99 in Australia when you purchase the CD, but the download prices are 1:1 as $20. CD prices suffer from whatever the current exchange rate is (I've had to pay up to $45 for a box set, excluding shipping).
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Post by acousticwolf on Aug 9, 2016 8:57:01 GMT
It's swings and roundabouts, outside the UK you pay shipping but get a one to one exchange rate. So a title costing us (in the UK) £20, only actually costs you $20 as well, instead of the $25.98 it should cost according to the current economic exchange rate (in American Dollars). We on the other hand get free shipping (and 10% off if we spend £50), but we lose out because the titles cost us more (relatively speaking) . Cheers Tony It depends how you make your purchases. A £20 box set ( UNIT: Shutdown, for example) is currently $33.99 in Australia when you purchase the CD, but the download prices are 1:1 as $20. CD prices suffer from whatever the current exchange rate is (I've had to pay up to $45 for a box set, excluding shipping). I wasn't aware of that, but it still goes to show that it's swings and roundabouts. I recommend becoming a download customer (as I am lol). Cheers Tony
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Post by Whovitt on Aug 9, 2016 9:03:59 GMT
It depends how you make your purchases. A £20 box set ( UNIT: Shutdown, for example) is currently $33.99 in Australia when you purchase the CD, but the download prices are 1:1 as $20. CD prices suffer from whatever the current exchange rate is (I've had to pay up to $45 for a box set, excluding shipping). I wasn't aware of that, but it still goes to show that it's swings and roundabouts. I recommend becoming a download customer (as I am lol). Cheers Tony I used to be a download person, but I realised I get a lot more satisfaction from having the physical product (having grown up with an ever expanding Doctor Who DVD collection, it made logical sense to my brain to do the same with the CD collection; the only issue here is I'm the only one buying the CDs, whereas most of the family bought various DVDs, so it's a slower and more personally expensive enterprise ) Also, buying the CDs means I actually get mail, and I love getting mail!
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Post by acousticwolf on Aug 9, 2016 9:05:54 GMT
Also, buying the CDs means I actually get mail, and I love getting mail! It certainly makes a change from getting bills . Cheers Tony
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Post by muckypup on Aug 9, 2016 10:03:58 GMT
Also, buying the CDs means I actually get mail, and I love getting mail! It certainly makes a change from getting bills . Cheers Tony YOU STILL GET BILL'S! mine are now all digital, when they wanted to bill me to get bills that was the final straw.... only mail I get these days, is proper junk (I get about 4 a week saying I can have 0% transfers to my credit cards) or the yearly bank statement!
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Post by Whovitt on Aug 18, 2017 8:00:42 GMT
(Sorry to dig up an old thread, but I didn't think making a new one for a similar 'complaint'/observation made any sense)
So, I was just looking at the cost to ship a pre-ordered Main Range subscription to Australia - it's $97.99. Okay, fine, I know that pre-order shipping is high. But let's break this down:
The current conversation rate (as at the 18th August, 2017) from GBP to AUD is 0.61317, therefore the cost is £60. We divide by twelve for the number of releases shipped, and that's £5 per CD. In the "International Shipping Rates" section of the website, says that a "Standard jewel CD (1-2): £1.50 per item. Okay, sure thing, they do also say that "International subscription and bundle postage charges are calculated based on the specific content included and the postage timeline for the items", which I assume to mean that at least some portion of the per-order charge is considered for each CD shipped. However, if we consider that the per-order charge is £6.50, I'm still being charged more than half of that (£3.50) for every CD.
And it's not just standard jewel CDs that seem to be a little 'overpriced' for their shipping - take the UNIT: Series 5-8 bundle for example:
The shipping is $39.20, which is £24. The price for a "larger item or box set: £3.00 per item". £24 divided by four (the number of box sets) is £6. Again, there's an additional £3 added to the price for shipping, which makes up nearly two per-orders in total. Now, this is a saving as opposed to ordering each of them separately as that would incur four charges, but it still feels like it's a bit more than necessary.
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Post by Deleted on Aug 18, 2017 12:09:54 GMT
Sorry to dig up an old thread, but I didn't think making a new one for a similar 'complaint'/observation made any sense Welcome to the alternative reality that is overseas shipping costs from Big Finish and DHL ... I am a 100% download customer now so the high (and very odd at times) international postage costs don't affect me anymore.
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Deleted
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Post by Deleted on Aug 18, 2017 18:02:22 GMT
Indeed. As another international customer I'm certainly glad I made the switch to download a few years back (which went against my every natural instinct to do), and also managed to complete my collection of CD only releases before the new pricing model kicked in. Because to be honest I'd have a hard time justifying to myself the cost involved in collecting bf on CD as an international customer now, or affording it too, for that matter. I'd certainly be buying a lot less, too.
I don't have any answers, but I do genuinely sympathize with all you CD collectors out there these days.
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Post by Whovitt on Aug 18, 2017 22:16:38 GMT
Indeed. As another international customer I'm certainly glad I made the switch to download a few years back (which went against my every natural instinct to do), and also managed to complete my collection of CD only releases before the new pricing model kicked in. Because to be honest I'd have a hard time justifying to myself the cost involved in collecting bf on CD as an international customer now, or affording it too, for that matter. I'd certainly be buying a lot less, too. I don't have any answers, but I do genuinely sympathize with all you CD collectors out there these days. If I weren't so deep into the CD collection, I probably would switch to download, but as I was 1/ 3 to 1/2 way to completing my CD collection at the time the prices increased (and I had started on just about every Doctor Who and Blake's 7 range already), I couldn't convince myself to leave it in such a higgledy-piggledy mess And, particularly at this point, when I must be at least 2/3 of the way, I definitely couldn't convince myself now
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Post by Deleted on Aug 19, 2017 6:14:43 GMT
Being an international customer i'm download only. For the cost of international postage , i could easily buy one more download title
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ljwilson
Chancellery Guard
It's tangerine....not orange
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Post by ljwilson on Aug 19, 2017 9:00:59 GMT
Being an international customer i'm download only. For the cost of international postage , i could easily buy one more download title The international postage rates are ridiculous (I'm in the UK btw), would it be that hard for someone at BF to take a good look at it and come up with a more reasonable cost that benefits the customer and gives them some profit? Baffled
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Post by aussiedoctorwhofan on Aug 19, 2017 11:49:06 GMT
I am fortunate that i have basically spent up big time the last 3-5 years with all the $ales BF have had almost weekly.. I am and always will continue to be a physical cd purchaser, Since my son was born I have bought maybe 5-10 cds in the last 14 months.. Almost all from Book Depo because they keep sending me 10% off vouchers.. LOL..
But yeah.. this is a tricky one- p&h to Australia is what hurts our wallets !
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Post by Deleted on Aug 19, 2017 12:24:35 GMT
I am fortunate that i have basically spent up big time the last 3-5 years with all the $ales BF have had almost weekly.. I am and always will continue to be a physical cd purchaser, Since my son was born I have bought maybe 5-10 cds in the last 14 months.. Almost all from Book Depo because they keep sending me 10% off vouchers.. LOL.. But yeah.. this is a tricky one- p&h to Australia is what hurts our wallets ! Buying only in sales is controlled spending . i tend to go on a spree even otherwise many times . that becomes the problem. hence download only saves a lot of money
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Post by aussiedoctorwhofan on Aug 19, 2017 12:50:26 GMT
Theres a lot of Ranges I am not interested in, I was on a roll with all the ranges I was with all those $ales back a year or so ago- I was lucky, I am not even 1/3 of the way through them and I have a few hundred LOL.. I have plenty of time.
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Post by Whovitt on Aug 19, 2017 13:23:05 GMT
I am fortunate that i have basically spent up big time the last 3-5 years with all the $ales BF have had almost weekly.. I am and always will continue to be a physical cd purchaser, Since my son was born I have bought maybe 5-10 cds in the last 14 months.. Almost all from Book Depo because they keep sending me 10% off vouchers.. LOL.. But yeah.. this is a tricky one- p&h to Australia is what hurts our wallets ! Yep, that's exactly it! The postage for the Companion Chronicles: Series 4-8 was $122.49, which is absolutely ludicrous! I'm tempted to send an e-mail saying "Hi, I know that this is going to be shipped as one massive order rather than each sent separately, so it cannot possibly cost this much to ship. Is there any possibility of a refund for reduced shipping for bulk orders?" I know it's unlikely, but it seems strange to me that basically all of these will be sent in one box, yet I'm being charged as though each one is being sent separately...
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Post by Ela on Aug 20, 2017 4:57:33 GMT
Yeah, that seems crazy. It can't really cost that much to ship, can it?
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Post by Deleted on Aug 20, 2017 7:15:25 GMT
Yeah, that seems crazy. It can't really cost that much to ship, can it? I'm a download only person, but i really badly wanted the Tenth doctor Vol 2 LE in CD. Given the overheads of preorder charge and international shipping it becomes really exhorbitant for me . so i'll have to stick to downloads only
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Post by Ela on Aug 20, 2017 21:29:39 GMT
Yeah, that seems crazy. It can't really cost that much to ship, can it? I'm a download only person, but i really badly wanted the Tenth doctor Vol 2 LE in CD. Given the overheads of preorder charge and international shipping it becomes really exhorbitant for me . so i'll have to stick to downloads only I'm generally a download only customer myself, but I splurged on this one.
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