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Post by coffeeaddict on Oct 10, 2017 17:38:17 GMT
Maybe nobody was buying it. Or just a further sign of the website dying.
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Post by Audio Watchdog on Oct 10, 2017 18:03:52 GMT
This late in the game I can’t imagine low sales would cause a release to be canceled. I’d think it is probably something rights related. Perhaps something was missed or maybe someone withdrew from an agreement. Either way BF has to refund presales and eat the costs they have already incurred. Not good for them.
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Post by nudge on Oct 10, 2017 19:13:22 GMT
Maybe it's just a website error, or could it be that BF have concerns that overseas customers may not understand the accents? I watched a BBC programme the other week which included a segment with a Scottish girl. I could clearly understand her, but every time she spoke there were subtitles. Found it absurd and somewhat insulting to her and the viewers, but assume many people have difficulties with British regional accents. Still can find it in the news section -> www.bigfinish.com/news/v/the-steamie-theatre-production-is-coming-to-big-finish
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Post by Audio Watchdog on Oct 10, 2017 22:03:57 GMT
I saw something on one of the Facebook groups about BF issuing refunds within the next 48 hours. So it is no mistake.
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Post by coffeeaddict on Oct 10, 2017 22:16:27 GMT
You'd think they would put something up on the website as not everyone uses social media. I hope they at least sent anyone who did order it an email explaining what has happened.
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Post by mark687 on Oct 10, 2017 22:30:11 GMT
You'd think they would put something up on the website as not everyone uses social media. I hope they at least sent anyone who did order it an email explaining what has happened. And even then I can't find what AudioW's found just that its missing from the Website, I did think to myself a live recording could prove an awkward rights clearance issue.
Regards
mark687
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Post by Whovitt on Oct 10, 2017 23:02:30 GMT
Honestly, if it has been pulled, I can't say I'm surprised. Big Finish has been releasing a number of new and different things over the last year or so, and some of them are just kind of strange, this being principle among them. I'm sure there are people who probably would have liked/wanted this, but considering the main bulk of Big Finish's customer base are sci-fi fans (not all, but probably most), the chances of this selling well would surely have been in question the moment the idea was first considered? I remember first seeing it announced and thinking "What the heck is this?", and by the looks of this thread I'm not alone.
Do Big Finish pull releases very often? I think this is the first one I've seen since I started paying attention to the news (about March 2015). I know about the planned series of The Tomorrow People that was cancelled after they lost the licence, but has there been anything else?
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Post by mark687 on Oct 10, 2017 23:16:57 GMT
Honestly, if it has been pulled, I can't say I'm surprised. Big Finish has been releasing a number of new and different things over the last year or so, and some of them are just kind of strange, this being principle among them. I'm sure there are people who probably would have liked/wanted this, but considering the main bulk of Big Finish's customer base are sci-fi fans (not all, but probably most), the chances of this selling well would surely have been in question the moment the idea was first considered? I remember first seeing it announced and thinking "What the heck is this?", and by the looks of this thread I'm not alone. Do Big Finish pull releases very often? I think this is the first one I've seen since I started paying attention to the news (about March 2015). I know about the planned series of The Tomorrow People that was cancelled after they lost the licence, but has there been anything else? Only when they loose a licence (Stargate, Highlander, Robin Hood, Sapphire and Steel some of the Judge Dread's, and only once when it was something in active production Tomorrow People)
Regards
mark687
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Post by Audio Watchdog on Oct 10, 2017 23:30:37 GMT
I have to think BF felt there was a sufficient audience to justify this production, thus them moving forward with it. I also have to agree the rights issues are probably a tangled web and that in the end an i that they thought was dotted ended up not be so completed after all. I don’t know that BF has to tell anyone why the release was cancelled. As long as an apology is offered along with a refund, what happened behind the scenes is their business. Those of us who ordered only lose a disc, BF has no doubt lost a lot more.
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Post by acousticwolf on Oct 11, 2017 8:39:16 GMT
It certainly wasn't a release for me but I do feel sorry for the people involved. The amount of time, money and effort that goes into a production ... aside from the embarrassment, it's a shame for everyone who worked on it. Whatever the reasons, I hope it can be resolved quickly and be back on sale (I hate it when titles disappear).
Cheers
Tony
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Deleted
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Post by Deleted on Oct 11, 2017 8:45:51 GMT
Could be any number of reasons. Could be that the audio quality wasn't considered to meet the expected standard for release, given that they were apparently set to record a live show. Could be legal realised some potential problem with recording the live show (such as the audience not having been previous made aware of the fact, and so not giving tacit permission by their chosen attendance) if the audience can in any way be heard during recording. There may have been an understudy or a late cast change who wasn't contracted by Big Finish on the performance that was recorded. It could be strictly financial in some manner. There could be technical issues with the recording in some way, with some of it being unusable or too time consuming or expensive to try to fix. We simply can't know what the issue actually is, unless we are told, which is probably unlikely to happen...at least anytime soon. It just is what it is.
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Post by number13 on Oct 11, 2017 10:52:00 GMT
This wasn't something that I was remotely interested in but I'm sorry to see it apparently cancelled like this. Leaving aside what must be the financial and other headaches resulting from a late change, it's a pity because it's good when BF do something that's a bit 'daring' for reaching beyond their usual ranges. This time it wasn't for me, but recent experiments were 'Cicero' which has gone down well, then 'Hamlet' and 'King Lear' and hopefully more Shakespeare to come - about which I was and am very excited indeed. So let's hope that BF will keep reaching out to new areas and enjoy new successes. (*cough* full-cast M.R.James adaptations *cough* )
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mbt66
Chancellery Guard
Likes: 3,081
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Post by mbt66 on Oct 11, 2017 13:59:07 GMT
I saw that this thread was getting a lot of entries on the forum and thought to myself "oh that release must be more popular than I thought - that's nice".
Today I finally came a visiting...oh dear. I should have continued with my nice thoughts!
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Post by omega on Oct 11, 2017 21:56:07 GMT
Could be any number of reasons. Could be that the audio quality wasn't considered to meet the expected standard for release, given that they were apparently set to record a live show. Could be legal realised some potential problem with recording the live show (such as the audience not having been previous made aware of the fact, and so not giving tacit permission by their chosen attendance) if the audience can in any way be heard during recording. There may have been an understudy or a late cast change who wasn't contracted by Big Finish on the performance that was recorded. It could be strictly financial in some manner. There could be technical issues with the recording in some way, with some of it being unusable or too time consuming or expensive to try to fix. We simply can't know what the issue actually is, unless we are told, which is probably unlikely to happen...at least anytime soon. It just is what it is. It'd be a shame if this scared Big Finish off doing similar projects in future. I'm still waiting for Fly Me to the Moon 2
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Post by redsharkJason on Oct 12, 2017 14:56:26 GMT
Conveyed by an (out of the blue) email PayPal transaction, a refund was given this morning. No apology or reason was given for Steamie's abrupt cancellation. Big Finish, I'm NOT impressed!
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Post by mark687 on Oct 12, 2017 15:16:35 GMT
Only 2 things could've happened
1. The live recording sounded awful.
2. Someone there absolutely refused to be recorded
Regards
mark687
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Post by Deleted on Oct 12, 2017 15:31:33 GMT
This wasn't a release I was interested in but with refunds being given to people without any explanation, it sure is a strange situation....
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Post by redsharkJason on Oct 12, 2017 16:12:45 GMT
This wasn't a release I was interested in but with refunds being given to people without any explanation, it sure is a strange situation.... Even the word " Steamie" wasn't included in the refund notification. If, it wasn't for me previously reading the comments in this thread, I wouldn't have even known what product was being refunded! I had pre-ordered Steamie along with other various upcoming releases within a multiple purchase order.
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Post by Deleted on Oct 12, 2017 17:03:40 GMT
If, it wasn't for me previously reading the comments in this thread, I wouldn't have even known what product was being refunded! I had pre-ordered Steamie along with other various upcoming releases within a multiple purchase order. It's not uncommon for BF to not be gushing with information in news items about negative things, (Subscriber free CD's being discontinued, BF forums closing, etc..) and to be fair I suppose nobody likes publicising things that you don't get, or f*** ups. But if BF are going to refund people's money and cancel a release, it is strange not to give those customers a reason why. Maybe a news item will follow at some stage once the dust has settled... This is a unique situation for us BF watchers though as I can't recall anything similar happening...
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Post by coffeeaddict on Oct 12, 2017 18:46:51 GMT
Frankly it is very poor form for a company to cancel a product and not give an explanation as to why it was pulled. It is good they are giving refunds, but really bad customer relations to offer no clairification as to why they had to.
Making a statement after the fact is just a sign they don't understand public relations. The best way to downplay bad news is to get in front of it, not trying to sweep it under the carpet.
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