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Post by jacobz40 on Jul 25, 2024 17:26:43 GMT
The new app (Android) isn't recognizing my email/password when I try to log in. Anyone else having the same issue? I assume it's just teething trouble, but I wrote to BF just to let them know. It says on the website that it won't work until the new website launchs. Thanks, must've missed that bit!
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Post by nardolespinoffwhen on Jul 30, 2024 11:40:05 GMT
Looking at the app, am I right in thinking you can't filter by range? Because that's going to make finding something to listen to more difficult. I liked being able to scroll through a range to find something to put on...
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Post by ollychops on Jul 30, 2024 15:13:48 GMT
The new app really is a downgrade compared to the old one.
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Post by relativetime on Jul 30, 2024 16:46:42 GMT
This new app is genuinely infuriatingly awful. It won't even readily show me what I currently have downloaded on my device, nor will it allow me to see any more than thirty purchases at a time regardless of the very limited ways I'm allowed to sort my releases in the first place.
I just don't understand how they thought this was a good idea to release like this??
EDIT: NOW the Downloaded option is showing up, so hooray for one small mercy I guess.
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Post by Ela on Jul 30, 2024 21:39:13 GMT
The sorting is bizarre. Hopefully it will be better once they've finished working on it. When I sort by "purchased date" neither the oldest nor the newest release in the list is correct.
No way at all to tell if everything I own is available on the app.
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Post by gban007 on Jul 30, 2024 22:13:12 GMT
Yeah, not a big fan so far - they seem to have put most purchases to a set date when migrating, so no real order, but it keeps defaulting to order by purchase date despite how useless it is. Then the scroll limit is just frustrating - I used to use release order to determine next audio to listen to, as there is a lot of audios and not sure if a complete list somewhere to refer to especially if mixing up ranges (e.g. Benny ones) - but the limit on how many shown means I only get to around Loups-Garoux, number 20 of the main range.... I don't tend to give negative review to apps, just maintain silence, but if it stays like this for more than a few days will be giving a 1 star rating I think.
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Post by Ela on Jul 30, 2024 22:26:03 GMT
I am able to sort alphabetically. Which is a little more useful than order date.
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Post by Ela on Jul 31, 2024 5:15:29 GMT
Every time I launch the app, it takes me to the settings page for Siri and notifications. I don't want to turn on notifications, so stop taking me there.
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Post by aussiedoctorwhofan on Jul 31, 2024 5:58:29 GMT
I am going to wait a few days before attempting to reset my site password and App password..
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Post by bohnny on Jul 31, 2024 7:55:04 GMT
Looking at the app, am I right in thinking you can't filter by range? Because that's going to make finding something to listen to more difficult. I liked being able to scroll through a range to find something to put on... Surely not? That will make it impossible if you have a substantial number of items.
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Post by sherlock on Jul 31, 2024 7:55:50 GMT
Looking at the app, am I right in thinking you can't filter by range? Because that's going to make finding something to listen to more difficult. I liked being able to scroll through a range to find something to put on... Surely not? That will make it impossible if you have a substantial number of items. They’re correct; it’s impossible to filter by range.
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Post by bohnny on Jul 31, 2024 7:56:29 GMT
I am going to wait a few days before attempting to reset my site password and App password.. I’m not even going to look until the weekend - can’t face it. I’ll just cross fingers that things settle. But history suggests…..
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Kestrel
Chancellery Guard
Likes: 2,693
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Post by Kestrel on Jul 31, 2024 18:14:41 GMT
Can't help but feel like Big Finish has been spending a *lot* of money lately on changes (new website, new app, new motto, new boxset formats, etc.) that are pretty unequivocally for the worse.
I find myself increasingly stuck in this position where I have enormous respect for many of the Big Finish actors and writers and the media they've produced, but precious little for the company itself.
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Post by eric009 on Jul 31, 2024 19:24:32 GMT
I put in fourth doctor and give up 10 in all not good start as i have every 1 so far all from the middle too not good at this rate I'm going download from. my cds
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Post by Sir Wearer of Hats on Jul 31, 2024 20:36:44 GMT
I am able to sort alphabetically. Which is a little more useful than order date. When I sort alphabetically it stops part way through Blake’s 7.
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Post by Sir Wearer of Hats on Jul 31, 2024 20:37:52 GMT
Can't help but feel like Big Finish has been spending a *lot* of money lately on changes (new website, new app, new motto, new boxset formats, etc.) that are pretty unequivocally for the worse. I find myself increasingly stuck in this position where I have enormous respect for many of the Big Finish actors and writers and the media they've produced, but precious little for the company itself. Whoever’s idea ‘for the love of stories’ was needs to be asked very nicely to pick up a broom and do something productive, frankly.
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Post by Ela on Jul 31, 2024 20:47:22 GMT
I am able to sort alphabetically. Which is a little more useful than order date. When I sort alphabetically it stops part way through Blake’s 7. Yeah, it doesn't give you a complete list. My sorting stops in the middle of the early Benny releases.
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Post by gban007 on Aug 2, 2024 3:08:33 GMT
On good news front they have released an update that does allow for scrolling through whole list, so I can view it all in release order now.
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Post by mark687 on Aug 3, 2024 12:20:42 GMT
Direct Address for APP Users with Issues
bfapp@bigfinish.com.
Regards
mark687
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Post by relativetime on Aug 5, 2024 14:39:12 GMT
Is anyone else having issues loading their library on the app? It lets me log in but it won't load my library for some reason. I've reinstalled twice now.
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