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Post by jasonward on May 25, 2017 13:00:43 GMT
From their website:
DRM misleads people into thinking they own what they purchase, but as the above shows, when the sellers decides to stop for whatever reason you loose your purchases.
Am very surprised that BBC haven't found a fix for this, or at least offering refunds or something, but I keep telling people, don't buy DRM infected media.
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Post by theotherjosh on May 25, 2017 13:13:08 GMT
From their website: DRM misleads people into thinking they own what they purchase, but as the above shows, when the sellers decides to stop for whatever reason you loose your purchases. Am very surprised that BBC haven't found a fix for this, or at least offering refunds or something, but I keep telling people, don't buy DRM infected media. The absence of DRM is a big part of the reason I became so enthusiastic about Big Finish as quickly as I did.
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Post by dalekbuster523finish on May 25, 2017 13:13:46 GMT
Wonder if this means BBC Shop will return? The BBC are surely going to want some way for people to buy BBC products from them directly rather than through other online shops.
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Post by IndieMacUser on May 25, 2017 13:14:08 GMT
From their website: DRM misleads people into thinking they own what they purchase, but as the above shows, when the sellers decides to stop for whatever reason you loose your purchases. Am very surprised that BBC haven't found a fix for this, or at least offering refunds or something, but I keep telling people, don't buy DRM infected media. Yes, they are doing refunds. Your choice of Transfer to your bank account for the exact amount OR Amazon Video voucher with some added value. Just got the email. All account holders should be receiving one. Season passes will continue to work until end of current seasons
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Post by number13 on May 25, 2017 13:16:42 GMT
From their website: DRM misleads people into thinking they own what they purchase, but as the above shows, when the sellers decides to stop for whatever reason you loose your purchases. Am very surprised that BBC haven't found a fix for this, or at least offering refunds or something, but I keep telling people, don't buy DRM infected media. Totally agree. It illustrates one more thing I like about BF: the right attitude to their customers. You buy a BF audio, you download your copy, it's yours to play and enjoy on all your devices, forever.
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Post by jasonward on May 25, 2017 13:20:49 GMT
From their website: DRM misleads people into thinking they own what they purchase, but as the above shows, when the sellers decides to stop for whatever reason you loose your purchases. Am very surprised that BBC haven't found a fix for this, or at least offering refunds or something, but I keep telling people, don't buy DRM infected media. Yes, they are doing refunds. Your choice of Transfer to your bank account for the exact amount OR Amazon Video voucher with some added value. Just got the email. All account holders should be receiving one. Season passes will continue to work until end of current seasons Well that's good for the consumer to a point, they still loose access to what they "purchased" and may not be able to get it from other sources, plus of course it means DRM was extremely bad for the BBC who are giving back all the money they made, turning what presumably was a loss making venture into a gaping hole of one. If it were not the BBC, refunds would probably not be available at all, Microsoft never offered any when they music services shuttered and if a company were to go bust there would never be any chance of refunds. DRM really just sucks.
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Post by dalekbuster523finish on May 25, 2017 13:30:36 GMT
Yes, they are doing refunds. Your choice of Transfer to your bank account for the exact amount OR Amazon Video voucher with some added value. Just got the email. All account holders should be receiving one. Season passes will continue to work until end of current seasons Well that's good for the consumer to a point, they still loose access to what they "purchased" and may not be able to get it from other sources, plus of course it means DRM was extremely bad for the BBC who are giving back all the money they made, turning what presumably was a loss making venture into a gaping hole of one. If it were not the BBC, refunds would probably not be available at all, Microsoft never offered any when they music services shuttered and if a company were to go bust there would never be any chance of refunds. DRM really just sucks. They should have made it so you could download it onto your computer or laptop as an MP4 file. I just really hope BBC Store's closure means the return of BBC Shop.
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Post by Deleted on May 25, 2017 13:37:50 GMT
Yeah, the only reason I became a (predominantly) download only customer with Big Finish is because their files are DRM free, so there was no chance of me losing access to my files unless Big Finish suddenly went under and I lost my stored files, and my backups as well. Add in the quality of the download versions available and the convenience factor, and it made going the download route hard to resist. But if they were DRM protected then not only would I have never become a digital customer, I highly doubt I'd have spent anywhere near as much on Big Finish these past few years. And I certainly wouldn't have near as much for any money I did spend.
I can only imagine how many customers there are out there like me that could be tempted to go digital, but won't do so for the inconvenience and uncertainty of DRM files. Hopefully BBC Store's failure will at least provide a bit of a lesson in this regard, for those who come after.
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Post by mark687 on May 25, 2017 13:47:08 GMT
Sorry DRM Luddite here
It means you can't Download multiple times correct?
Regards
mark687
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Post by dalekbuster523finish on May 25, 2017 13:55:01 GMT
Sorry DRM Luddite here It means you can't Download multiple times correct? Regards mark687 It means you can only access the file on a desktop app. You can't find it elsewhere on your device to transfer to a harddrive, for instance.
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Post by mark687 on May 25, 2017 14:03:58 GMT
Sorry DRM Luddite here It means you can't Download multiple times correct? Regards mark687 It means you can only access the file on a desktop app. You can't find it elsewhere on your device to transfer to a harddrive, for instance. Thank you very much for answering
Regards
mark687
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Post by jasonward on May 25, 2017 14:04:50 GMT
Sorry DRM Luddite here It means you can't Download multiple times correct? Regards mark687 It means you can only play the downloaded file when and where and on what device the seller says you can and so long as they can keep saying you can. If you have no internet connection, or the seller stops actively saying you can play the file, or you have the wrong type of hardware or software (in the sellers opinion, not yours, or mine, just theirs) or if you live in the wrong part of the world... or just just about any reason they choose (they choose, not you or I, just theirs) then your download becomes just a series of 1 and 0 with no value or meaning.
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Post by acousticwolf on May 25, 2017 14:05:20 GMT
Sorry DRM Luddite here It means you can't Download multiple times correct? Regards mark687 You can download multiple times, but have to use a proprietary app (or itunes/media player plug in) to play the file - generally available for multiple devices but only authorised to your account. Cheers Tony
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Post by mark687 on May 25, 2017 14:24:09 GMT
Thanks all for the replies
Another plus for bought physical media and common sense from BF for not having DRM.
Regards
mark687
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Post by muckypup on May 25, 2017 14:43:56 GMT
this is probably due to the extensive streaming deals that have been doing with partners around the world, more than the drm issue. Also the fact that I am not going to pay £12 for something I can get on DVD for £5 and cannot watch on my TV without more cables and tech knowledge.
I read somewhere last week that they are looking to sign up exclusive content deals with a big (who knows, who they mean by big! amazon vouchers any one?) streaming service.
it just goes to show that DVD & Blu ray are nowhere near as dead as they would like them to be.
I also doubt that the "shop" will return anytime so as that was shut due to the government meddling and restricting their activities.
Just watch the "Three" budget for new content will be reduced soon, and will disappear altogether with the next re-branding before this decade is out! and a private sector partnership to replace it!
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Post by jasonward on May 25, 2017 15:25:37 GMT
this is probably due to the extensive streaming deals that have been doing with partners around the world, more than the drm issue. Also the fact that I am not going to pay £12 for something I can get on DVD for £5 and cannot watch on my TV without more cables and tech knowledge. I doubt that DRM entered into it, except realising it landed them with a huge bill having to refund all the purchases, DRM is a problem for the consumer not the retailer, well so long as the retailer want to maintain its DRM servers so the content can continue to be played. DRM would not, as far as I can fathom, be a reason for the BBC to stop selling content, the whole reason DRM exists is because content owners/creators believe its in their best interests.
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Post by dalekbuster523finish on May 25, 2017 15:38:36 GMT
I also doubt that the "shop" will return anytime so as that was shut due to the government meddling and restricting their activities. Stuff the government. The BBC should hold the two fingers up and bring back the BBC Shop. Closing it was a mistake.
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Post by jasonward on May 25, 2017 15:42:16 GMT
I also doubt that the "shop" will return anytime so as that was shut due to the government meddling and restricting their activities. Stuff the government. The BBC should hold the two fingers up and bring back the BBC Shop. Closing it was a mistake. Regardless of the rights and wrongs of the situation, if the BBC did something like this, they would find the next charter renewal went very badly for them.
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Post by dalekbuster523finish on May 25, 2017 15:43:42 GMT
Stuff the government. The BBC should hold the two fingers up and bring back the BBC Shop. Closing it was a mistake. Regardless of the rights and wrongs of the situation, if the BBC did something like this, they would find the next charter renewal went very badly for them. At least it would send a message to the government that they can stab at the BBC all they want but they cannot stop them.
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Post by muckypup on May 25, 2017 15:51:00 GMT
this is probably due to the extensive streaming deals that have been doing with partners around the world, more than the drm issue. Also the fact that I am not going to pay £12 for something I can get on DVD for £5 and cannot watch on my TV without more cables and tech knowledge. I doubt that DRM entered into it, except realising it landed them with a huge bill having to refund all the purchases, DRM is a problem for the consumer not the retailer, well so long as the retailer want to maintain its DRM servers so the content can continue to be played. DRM would not, as far as I can fathom, be a reason for the BBC to stop selling content, the whole reason DRM exists is because content owners/creators believe its in their best interests. Poorly worded on my part, I meant that I doubt it was sales/lack of love for drm content, was the deciding factor in closing it down. if you can get someone else to host, manage, promote & maintain your content while paying you for, would be a better deal for the BBC. there are lots of players in the market at the moment, consumers are looking for a one stop shop, the player that gets the BBC exclusive will have a big advantage, and a deal will most likely compensate the loses by closing your own shop front down. i suspect it will be easier to refund than try to migrate, as I am sure some of the licensed stuff like bake off etc, new deals will have to be brokered. the other point is they were reprimand by offcom a bit ago for advertising exclusive downloads from their store, the remit only allows them to promote stuff that is avalible from other outlets.
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