|
Post by vivdunstan on Aug 4, 2024 20:31:46 GMT
I'm not emailing until later this week at the earliest. My priority first is to download what I can (MP3/AB files), as quickly as possible. Then I will worry about chasing the missing items. And I have rather a lot. Not convinced I still have all the emails though ...
|
|
|
Post by Ela on Aug 4, 2024 20:39:48 GMT
It's now 5:50AM Monday 5th August.. Technically today is the deadline given.. Within 24 hours I predict shock and awe inundation of emails to BF HQ.. Not from me. I know I'm missing stuff, but I'm not even sure yet what.
|
|
|
Post by Ela on Aug 4, 2024 20:40:33 GMT
The website is painfully slow today, worse than since it launched.
|
|
|
Post by ivinsp on Aug 4, 2024 20:44:38 GMT
I spent quite a bit of time today comparing my purchase list on the old and new app (luckily I still have access to the old app on a spare phone) and have about 75 items missing, hopefully this will be sorted soon, people recompensed and lessons learnt!
|
|
|
Post by timleschild on Aug 4, 2024 20:45:45 GMT
So from just testing it, it will be play a download if you already had it in progress. But won’t load the downloads page so you can’t select anything you haven’t started already. So that defeats the entire purpose of downloads! GO into setting and turn on moblie data to use without internet You shouldn't have to use your own mobile data to play an audio you've downloaded. Also that is not using it without internet. You are connected to the internet via your mobile data.
|
|
|
Post by sherlock on Aug 4, 2024 20:50:35 GMT
So from just testing it, it will be play a download if you already had it in progress. But won’t load the downloads page so you can’t select anything you haven’t started already. So that defeats the entire purpose of downloads! GO into setting and turn on moblie data to use without internet ah marvellous I just have to use some of my data to view something that shouldn’t need an internet connection to begin with. What a well designed system.
|
|
|
Post by sherlock on Aug 4, 2024 21:58:05 GMT
Someone on Reddit has questioned whether some descriptions on the site are actually AI generated, due to some frankly weird turns of phrase. And honestly, they might have a point. For example the Detectives and Mystery genre description includes the bizarre phrase: “Follow your friendly protagonist as they investigate a crime, and help solve cryptic clues and decipher meaningful events as the narrative unfolds”.
|
|
|
Post by mef13 on Aug 4, 2024 22:00:42 GMT
Ummm, mobile data is an internet connection. I spotted this because I didn’t want to incur a humongous roaming fee.
And it’s not about downloading per se, it’s playing the download once it’s on the phone.
mef
|
|
|
Post by ryan on Aug 4, 2024 22:31:17 GMT
For those looking to see which titles they are missing, I found a (relatively) quick way of doing it.
I took screenshots of my purchased items on the old app, then compared to the new app. Having the covers as a visual cue and counting items in each range made it much quicker when comparing.
For what it's worth, all my missing items were orders since April apart from The Chimes of Midnight.
|
|
|
Post by Ela on Aug 4, 2024 22:54:23 GMT
For those looking to see which titles they are missing, I found a (relatively) quick way of doing it. I took screenshots of my purchased items on the old app, then compared to the new app. Having the covers as a visual cue and counting items in each range made it much quicker when comparing. For what it's worth, all my missing items were orders since April apart from The Chimes of Midnight. That only works if you still have the old app. I uninstalled it and even if you reinstall it you can't log in anymore. Not to mention that's there's a discrepancy between what the new app thinks I own and what the dashboard thinks I own. It really is a mess.
|
|
lidar2
Castellan
You know, now that you mention it, I actually do rather like Attack of the Cybermen ...
Likes: 6,013
|
Post by lidar2 on Aug 4, 2024 23:22:34 GMT
BF should remember Healy"s first law - named after Denis Healy. When you're in a hole, stop digging.
How long until they decide to cut their losses and restore the old website?
|
|
|
Post by ryan on Aug 5, 2024 0:30:45 GMT
For those looking to see which titles they are missing, I found a (relatively) quick way of doing it. I took screenshots of my purchased items on the old app, then compared to the new app. Having the covers as a visual cue and counting items in each range made it much quicker when comparing. For what it's worth, all my missing items were orders since April apart from The Chimes of Midnight. In which case, maybe look at how many titles are on the dashboard and how many on the app. Whichever has the lowest, might well be worth going with that as your baseline. It looks like that the app generally has more items missing than the dashboard.
|
|
|
Post by coffeeaddict on Aug 5, 2024 1:19:46 GMT
I get the impression BF saw the way some other companies have screwed things up in recent year, felt jealous and said "hold my beer".
|
|
|
Post by charlesuirdhein on Aug 5, 2024 1:36:42 GMT
This will be fixed. But it's not good optics, is it? Will I boycott BF? No. I'd be more concerned about the continued employment of transphobes than a screw up on launching a website.
Give it a bit.
|
|
|
Post by eric009 on Aug 5, 2024 5:29:00 GMT
For those looking to see which titles they are missing, I found a (relatively) quick way of doing it. I took screenshots of my purchased items on the old app, then compared to the new app. Having the covers as a visual cue and counting items in each range made it much quicker when comparing. For what it's worth, all my missing items were orders since April apart from The Chimes of Midnight. a nice idea but alot of mine only show the big finish logo and over 1000+ so taking over 166 screenshots a long job
|
|
|
Post by eric009 on Aug 5, 2024 5:55:18 GMT
i found out why most of stuff looks likes it missing fourth dr before season 07 is name like this Doctor Who: The Auntie Matter nothing to tell the search that fourth dr at all same 8th dr and monthy range all the podcast have gone
|
|
|
Post by timleschild on Aug 5, 2024 6:06:07 GMT
Podcast missing is no great loss. It's all on Spotify etc.
|
|
|
Post by Sir Wearer of Hats on Aug 5, 2024 6:54:30 GMT
This will be fixed. But it's not good optics, is it? Will I boycott BF? No. I'd be more concerned about the continued employment of transphobes than a screw up on launching a website. Give it a bit. Which transphobe is left at BF? Whatshisface who played the rubbish Master is long gone (and still crying about it in the media). GR has been long g9ne for years.
|
|
|
Post by pawntake on Aug 5, 2024 8:24:23 GMT
Downloading my stuff from the dash board over the last few days,a long process to say the least,but today DL times are going at a snails pace.The web site says hi and put my address in with 1 cick. Do i have to change my password? only got 2 orders showing from 2012 and 2013
|
|
|
Post by timleschild on Aug 5, 2024 9:38:48 GMT
This will be fixed. But it's not good optics, is it? Will I boycott BF? No. I'd be more concerned about the continued employment of transphobes than a screw up on launching a website. Give it a bit. Which transphobe is left at BF? Whatshisface who played the rubbish Master is long gone (and still crying about it in the media). GR has been long g9ne for years. Check this thread notthebigfinishforum.freeforums.net/post/374259/thread
|
|