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Post by andrew on Jul 29, 2024 23:36:54 GMT
Anyone else getting emails titled “new order confirmation” that list items ordered recently. I’ve had four so far, two of which were for the same recent order - all have order numbers different from when I did actually order the items listed. Presumably some aspect of the site migration. The current site is working enough now that I can check my order page and none of these “new” orders show there. Things working well enough now that I’ve filled my phone’s remaining space with five downloads to keep me occupied till I get a new phone. It’s partly BF’s fault I’m delaying that. Tickets, travel and accommodation in September to come down for the BF show ate all my new phone money. Now to deliberate on whether to put in one last order for July’s releases at current prices. Or wait and trust that the new pricing structure to be launched tomorrow won’t be customer-losingly ill-conceived…. I've had two such emails (so far - he adds with emphasis) both showing higher total prices for bundles I've already paid for.
Paid for. Already. So jolly well there, Big Finish. If you think I'm coughing up one single grotzit extra on top of what I've already paid, you can forget that idea Mr.Glitz and co.
EDIT:
And just noticed that according to the emails I am now apparently called
"Mr. First Name Last Name"
and I live at
"Street 1
London
Postcode
United Kingdom"
Now, I'm no expert, but I think it's just possible the new website might need a tiny little update or two... One of the emails I got was an echo from June when I ordered the UNIT Nemesis bundle. The email today has the current full price for each of the four volumes of £34.99 - or £140 in total. So no accidental preview there of price increases. Can’t imagine they (used to) get that many buying at full price, when there would be a sale every once in a while. More recently sales have tended to just knock box sets back to their pre-order/release price. The bundle price is/was £88. A £52 saving. Very curious to see if, how and to what extent multi-buy discounts will get close to bundle prices. One more sleep till we find out!
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Post by andrew on Jul 29, 2024 23:43:15 GMT
I live there too now. Hi, new roomie!! If there’s more of us moving in, we could collectively save a fortune by all just chipping in to buy one copy of all new releases “for all the Street 1 Crew”. Hi there! I can't see you although we're obviously in the same place.
I think we must be either shifted by a nano-second in Time (that's all it takes apparently) or else 'Street 1' is one of those strange places like in 'Scherzo'. Dimensionally infinite or whatever. So every BF customer can live there, all at once and you're right! We only need buy one copy of each release between us. It's not going to help their revenue stream much is it?
You can’t see me because my mother was from Spiridon and my father is a Kravayis. How they even found each other, I do not know.
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Post by bohnny on Jul 30, 2024 6:27:52 GMT
Maybe they should tell everyone to stop panick buying toilet rolls... I'm not taking chances .... I got a big pack of toilet rolls today so I won't be going without Ditto, I’m set for a fair while now.
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Post by bohnny on Jul 30, 2024 6:30:27 GMT
No emails here. But I *think* I backed everything up now. I’ve taken the short cut and just printed off a full list of orders so I can point to it if stuff goes missing. and downloaded a weeks worth of listening to cover the ‘bedding in’ period for the new site/app.
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Post by muddyviolet on Jul 30, 2024 8:10:36 GMT
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Post by Sir Wearer of Hats on Jul 30, 2024 8:21:08 GMT
Vale BF website, you did a good job.
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Post by muddyviolet on Jul 30, 2024 8:24:13 GMT
Old site has just came back online...
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Post by aussiedoctorwhofan on Jul 30, 2024 8:24:45 GMT
Old site has just came back online... yup.. weird !
I can see it on my iphone and home pc
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lidar2
Castellan
You know, now that you mention it, I actually do rather like Attack of the Cybermen ...
Likes: 6,011
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Post by lidar2 on Jul 30, 2024 8:50:20 GMT
The site is dead. Long live the site!
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Post by Sir Wearer of Hats on Jul 30, 2024 8:51:08 GMT
Old site has just came back online... A bigeneration? Two websites, one to live with Donna and Wilf and the other to be bloody awesome and save the day with a whistle?
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Post by timleschild on Jul 30, 2024 8:53:31 GMT
new site/old site...
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Post by sherlock on Jul 30, 2024 9:18:36 GMT
Old site has just came back online... It heard Big Finish’s latest trend is companions returning after they left and fancied its own return.
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Post by vivdunstan on Jul 30, 2024 9:42:09 GMT
Well this is all going swimmingly. Meanwhile I managed to save out PDF copies of my purchases and order history from the old site. Should have done it sooner, but better late than never.
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Post by kipperserver on Jul 30, 2024 9:53:53 GMT
Maybe they should tell everyone to stop panick buying toilet rolls... People aren't, they are securing their purchases due to not trusting BF. I don't think its the same as the toilet roll thing. Well, people panicked and bought toilet rolls because they didn't trust there would be any the next day. Like there's no BF website at the time of writing.
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Post by aussiedoctorwhofan on Jul 30, 2024 10:10:21 GMT
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Post by muddyviolet on Jul 30, 2024 10:10:27 GMT
New site now live for me
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Post by sherlock on Jul 30, 2024 10:13:28 GMT
It’s there in theory but in trying to explore I’ve already got a server error.
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Post by aussiedoctorwhofan on Jul 30, 2024 10:13:55 GMT
and it's crashed again.. !
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Post by vivdunstan on Jul 30, 2024 10:15:30 GMT
And the big red box on the home page that says "If you have received an email from Big Finish this morning, click here. Phone lines will be closed for launch day as we prioritise emails." gives an error message if I try to click here. It just links to "entry::b9aba0c5-be7a-4aec-a492-86cf5ac2ee14" which my browsers can't make any sense of.
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Post by sherlock on Jul 30, 2024 10:18:26 GMT
And the big red box on the home page that says "If you have received an email from Big Finish this morning, click here. Phone lines will be closed for launch day as we prioritise emails." gives an error message if I try to click here. It just links to "entry::b9aba0c5-be7a-4aec-a492-86cf5ac2ee14" which my browsers can't make any sense of. Yeah was very confused what that meant. Nowhere in their news last week did they mention an email process.
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